Am I liable for unauthorized charges made with my digital wallet?
Don’t worry, your digital wallet transactions are protected by Visa’s Zero Liability policy— you are protected against unauthorized charges, both online and in person. You should let us know at once if you suspect unauthorized use of your digital wallet. Want to know more about how we work to keep you safe? Here’s some more information about our strategy to protect your money.
Visa’s Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use and for additional details. Cardholder must notify issuer promptly of any unauthorized use. Consult your Deposit Account Agreement for additional details.
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Q. Why is my device no longer supported by Stash?
Over time, we may not be able to support all devices. If this is the case for you, we’re very sorry for the inconvenience. But don’t worry, you’ll always be able to access Stash from the web. We prioritize keeping sensitive information as secure as possible.…
Q. Can I make returns using my digital wallet?
Absolutely—the way you make returns is determined by your device. For information on returns using Apple Pay, click here. For information on returns using Samsung Pay, click here. For information on returns using Google Pay, click here. DISCLOSURES Apple, the Apple logo,…
Q. Can I use my Stash Stock-Back card (debit card) to pay using digital wallets outside of the U.S.?
No, but you can use it anywhere within the U.S. Please note that it is not available in U.S. territories, such as Puerto Rico. Learn more about digital wallets.…
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