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How do I close my Retirement Portfolio?

Before you can close your Retirement Portfolio, make sure you’ve done the following:

  1. Link your  bank to Stash so we can transfer your cash to you. (Learn how →)
  2. Turn off Set Schedule for your Retirement Portfolio. (Learn how →)
  3. Sell all of the investments in your Retirement Portfolio and wait for the sale to settle (up to 3 business days). (Learn how →)

Note: A deposit hold of 6 business days may apply to funds that have been recently deposited. 

You cannot close your Retirement Portfolio until you have sold or transferred all of your investments (up to 3 business days for the sale to settle) and any pending contributions are available to withdraw (up to 6 business days). 

Once you’ve completed the above, please follow these steps to finish closing your Retirement Portfolio:

  1. Login to Stash on a web browser – right now you cannot close your Retirement Portfolio from the app.
  2. Follow this link to start a transfer. 
  3. Select Retirement Portfolio.
  4. Fill out the form (follow the on-screen instructions).
  5. Wait 2 to 4 business days for your cash to be transferred to your linked bank.
  6. Once you’ve received the cash, go to this link on your web browser.
  7. Select Close account.
  8. Within 4 business days, we’ll close your Retirement Portfolio and send you an email to confirm that the portfolio has been closed. If you don’t hear from us within this timeframe, please contact us via email at, or you can call us at (800) 205-5164 from 8:30 a.m.-8:00 p.m. ET Monday-Friday, and from 10:00 a.m.-6:30 p.m. ET Saturday and Sunday.

To downgrade your subscription after closing your Retirement Portfolio, please follow these instructions.

If you cannot complete the form in a browser, you can download the appropriate form below and follow the below instructions instead.

Roth IRA

View the Roth IRA Instructions | Download Roth IRA Form

Traditional IRA

View the Traditional IRA Instructions | Download Traditional IRA Form


Roth IRA: Withdrawals of the money (Contributions) you put in are penalty and tax free. Prior to age 59 1/2 , withdrawals of interest and earnings are subject to income tax and 10% penalty. All earnings are tax free at age 59 ½ or older, assuming your first contribution was more than 5 years prior. Income Eligibility applies.  

Traditional IRA: Withdrawing prior to age 59 ½, generally means you’re subject to income tax and a 10% penalty. Withdrawals after age 59 ½ are only subject to income tax but no penalty.

Please review the IRS website for additional information. This is not tax advice. Please consult with a tax professional for additional questions. Closing your Retirement Portfolio will not close your Stash subscription.

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