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Why can’t I use funds from my sale?

So you’ve recently sold an investment, but the funds haven’t appeared just yet. Don’t worry! This is a routine part of the process of selling shares of stocks.

The SEC requires a mandatory 2-day settlement period when selling an investment. When you buy or sell securities, “settlement” refers to the official transfer of securities to the buyer’s account and the cash to the seller’s account. The “settlement cycle” is defined as the time between the transaction date and the settlement date (T+2). 

During this Settlement period, you’ll see your sales proceeds listed as “unsettled sales” in your Stash Portfolio.

After 2 business days, the money should be available and will show in your Portfolio cash. You can then use it to purchase a new investment. In your personal portfolio only, if the money is not subject to any other holds*, it will also be labeled as available to transfer.

Please keep in mind that business days are Monday through Friday, excluding weekends and US bank and market holidays.

If you have any other questions about SEC settlement cycle or unsettled sales, you can reach out to Support here.


DISCLOSURES

Bank Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.  Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank.  All of the registered trade names are used by and refer to a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage.  Green Dot is a registered trademark of Green Dot Corporation. (c) 2020 Green Dot Bank. All rights reserved. Investment products and services are not offered by Green Dot Bank and are Not FDIC Insured, Not Bank Guaranteed, and May Lose Value.

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