Cash Back Shutdown
On February 9th, 2020, the Cash Back feature will be removed from the Stash app to improve on the features you love.
What happens to my outstanding cash back?
Your final Cash Back payout will be pushed to the credit card or debit card that you signed up with around February 18, 2020. If you do not see this on your card by the end of the month, please reach out to EMPYR support at email@example.com for further assistance.
What happens to my credit card or debit card information?
Once Cash Back is removed from the Stash app, the credit or debit card information linked to this feature will be securely deleted from all systems. Should you have any questions regarding your credit or debit card information, please reach out to EMPYR support.
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Q. Trying to Link your Stash with TD Bank?
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Q. Why did you sell part of my investments to cover my monthly subscription fee?
The way we initially attempt to charge the fee differs. We’ll try to pull from your Portfolio cash, linked debit/credit card, or Stash Banking1 balance first. If that doesn’t work, then we’ll sell a portion of your holdings in your Personal Invest Portfolio to cover the fee.…
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