Cash Back Shutdown
On February 9th, 2020, the Cash Back feature will be removed from the Stash app to improve on the features you love.
What happens to my outstanding cash back?
Your final Cash Back payout will be pushed to the credit card or debit card that you signed up with around February 18, 2020. If you do not see this on your card by the end of the month, please reach out to EMPYR support at firstname.lastname@example.org for further assistance.
What happens to my credit card or debit card information?
Once Cash Back is removed from the Stash app, the credit or debit card information linked to this feature will be securely deleted from all systems. Should you have any questions regarding your credit or debit card information, please reach out to EMPYR support.
Related questions View all Getting Started
Q. Invest While You Spend with the New Stash Banking
Beginning in fall 2022, Stash will be switching banking providers. This move will provide more autonomy for Stash in banking decisions, and will provide more benefits to customers. We will send you an email when it is your turn to open up a new Stash banking account,…
Q. Bill Pay and the New Stash Banking Account
Stash is starting the process of switching our banking provider. For more information on this change, check out this article—we are really excited about this change and the benefits it will bring to customers! As part of the change, Bill Pay services will not be available for Stash banking customers right away.…
Q. How can I tell if I need to open up a new Stash banking account?
If you aren’t sure if it is time to open your new Stash banking account1, follow these steps: Log into Stash. Tap or click Bank. Look at the card image at the top of the page. In the lower-right corner on the card image,…
Didn’t find your question?
Tell us what you’re looking for, and we’ll search for resources that could help.Ask your question
Fiduciary 101: Why it’s Our Job to be Your Advocate
It’s a big word that means a lot when it comes to handling your money. It defines a relationship built on trust and duty.
Debt and Equity: What Every Smart Investor Needs to Know
You can invest in debt & in equity, but do you really know what that means? We break down the jargon.