I was charged an overdraft fee because of my Stash account. What should I do?
We hate this fee as much as you do. We wish that banks wouldn’t charge it!
The best way to avoid an overdraft fee is to make sure there’s enough money in your external linked bank account before initiating a transfer. Remember that you may have some recurring payments on your external account and be sure to take them into consideration. We also recommend double-checking your Auto-Stash, if it’s enabled, to make sure that the amount won’t put you in the red.
If you’ve already overdrafted by accident, we’re unable to do anything about the fees charged by your bank, including if you’ve forgotten to check your Auto-Stash settings. Our best advice is to call your bank and ask them to waive the fee.
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Q. Why can’t I add more investments to my Set Schedule?
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Q. What’s Plaid?
Plaid is a technology that allows for people to connect their financial accounts to a mobile application. It makes it possible for your external bank and Stash to talk to one another. When you link Stash to your external bank, Plaid encrypts your bank information,…2
Q. How do I opt out of Plaid?
You can easily opt out of Plaid in the app. Here’s how to get started: From the Home screen, tap your account icon in the top left corner Tap on Personalization & Data below Privacy & Legal Tap Opt-out of transaction data sharing at the bottom of the screen …1
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