I was charged an overdraft fee because of my Stash account. What should I do?
We hate this fee as much as you do. We wish that banks wouldn’t charge it!
The best way to avoid an overdraft fee is to make sure there’s enough money in your external linked bank account before initiating a transfer. Remember that you may have some recurring payments on your external account and be sure to take them into consideration. We also recommend double-checking your Auto-Stash, if it’s enabled, to make sure that the amount won’t put you in the red.
If you’ve already overdrafted by accident, we’re unable to do anything about the fees charged by your bank, including if you’ve forgotten to check your Auto-Stash settings. Our best advice is to call your bank and ask them to waive the fee.
Related questions View all Plans & Pricing
Q. What are the fees for this account?
Nothing in addition to your monthly subscription fee! If you’re a Stash Growth or Stash+ customer, you automatically have access to Smart Portfolio and there are no additional fees for having one. DISCLOSURES A “Smart Portfolio” is a Discretionary Managed account whereby Stash has full authority to manage.…
Q. How is this Smart Portfolio recommended for me?
The Smart Portfolio mix is selected to be best-suited to your risk profile. Staying invested is really important, and we know that you are more likely to stay the course if your portfolio offers you a comfortable balance of growth and volatility (or the most comfortable balance of reward versus risk over the long term).…
Q. Am I allowed to withdraw and deposit funds?
Absolutely! We encourage you to deposit funds on a regular basis, so that you can build a strong portfolio. In fact, that philosophy is a pillar of The Stash Way®. You can also withdraw whenever you want.…
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