How do I Close my Crypto Account?
If you don’t want to close your Personal Invest Portfolio, you can sell all of your cryptocurrency holdings (check out this article for how to do that). Once you sell all of your coins, your crypto account will be empty, and your sale proceeds will be available in your Cash to Invest (within your Personal Invest Portfolio). You can then use those funds to purchase stocks or ETF investments in your Personal Invest Portfolio; or, you can transfer your Cash to Invest to your Stash Banking account or your external bank account.
1 Your cash and securities are held in your brokerage account at Apex Clearing, and your cryptocurrencies are held in your crypto account at Bakkt.
Cryptocurrency trading and execution services are provided by Bakkt Crypto Solutions LLC (NMLS ID 1828849) through a software license agreement between Bakkt Crypto Solutions, LLC (“Bakkt”) and Stash Financial, Inc. Bakkt is not a registered broker-dealer or a member of SIPC or FINRA and is licensed to engage in virtual currency business activity by the New York State Department. Cryptocurrencies are not FDIC or SIPC insured. Advisory products and services are offered through Stash Investments LLC, an SEC registered investment adviser. Cryptocurrency is a highly volatile investment; please ensure that you fully understand the risks involved before trading crypto. Visit bakkt.com/disclosures and bakkt.com/user-agreement.
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