How Do I cancel My Stash Subscription?
Just like everything else at Stash, we’ve made the process of closing your account and canceling your subscription as easy and painless as possible. We’ve outlined the necessary steps below.
Please note that currently, you can only close your account on the web, as this feature is not supported in the app yet. You cancel your subscription or switch your subscription at any time.
If you are looking to close just a portion of your subscription (i.e. Stash Bank, Stash Invest, custodial accounts), you’ll need some help. Please reach out to Support.
If you have any questions, please don’t hesitate to contact us. Thank you for using Stash!
Related questions View all Plans
Q. How are refunds calculated if I close my Stash account or cancel my subscription plan?
In the event you close your Stash account or cancel your Stash subscription plan, Stash will refund any and all pre-paid portions of your Stash subscription fee in accordance with the terms of your Advisory Agreement. Refunded portions of pre-paid fees will be calculated starting from your billing date and then based upon the number of days remaining in your monthly billing period or annual billing period,…1
Q. How do I cancel my Stash+ subscription?
Canceling your Stash+ is easy and can be done from the web. We don’t currently support canceling your subscription in the app. Here’s how to do it: Navigate to your Manage account page and log into your account. Here you’ll see options to close your Personal portfolio and your Retirement portfolio.…0
Q. How do I close my Stash Growth subscription?
We will be sorry to see you go! You can start your cancel request at any time online at Stash.com. See below to get started—note that currently, you can only make your cancel request online at this time. Steps for canceling Stash Growth subscription: Log into Stash.com Click your name Click Subscription plan Click Your plan Click Close my Stash for good at the bottom of the page.…0
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