How do I link or change the bank account I have linked to Stash?
- Navigate to User Profile in the app by tapping your picture.
- Find the External bank account section and tap Manage.
- Select Link my bank account or Connect a different bank account. If this is not an option, please reach out to our customer support team at 1 (800) 205-5164 or firstname.lastname@example.org.
In some cases, you’ll need to provide documentation in order to change your external bank account within 60 days. Please remember, we do this to protect you and us from fraud.
Please note: When linking an external bank account, it must be a checking account. At this time, Stash does not support savings accounts, third-party, or business accounts (even if your name is listed on the account). We also do not support linking prepaid cards, debit cards, or credit cards.
Related questions View all Getting Started
Q. How are refunds calculated if I close my Stash account or cancel my subscription plan?
In the event you close your Stash account or cancel your Stash subscription plan, Stash will refund any and all pre-paid portions of your Stash subscription fee in accordance with the terms of your Advisory Agreement. Refunded portions of pre-paid fees will be calculated starting from your billing date and then based upon the number of days remaining in your monthly billing period or annual billing period,…1
Q. How do I lock my Stash Stock-Back Card?
Misplaced your wallet and worried that fraudsters have it? Don’t panic—Stash offers the ability to lock and unlock your Stock-Back Card¹ (your debit card). You can keep looking for your card without worrying about unauthorized transactions. Locking is easy—here’s how: In the app: Open Stash.…2
Q. How do I cancel my Stash+ subscription?
Canceling your Stash+ is easy and can be done from the web. We don’t currently support canceling your subscription in the app. Here’s how to do it: Navigate to your Manage account page and log into your account. Here you’ll see options to close your Personal portfolio and your Retirement portfolio.…1
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