How do I link or change the bank account I have linked to Stash?
- Navigate to User Profile in the app by tapping your picture.
- Find the External bank account section and tap Manage.
- Select Link my bank account or Connect a different bank account. If this is not an option, please reach out to our customer support team at 1 (800) 205-5164 or email@example.com.
In some cases, you’ll need to provide documentation in order to change your external bank account within 60 days. Please remember, we do this to protect you and us from fraud.
Please note: When linking an external bank account, it must be a checking account. At this time, Stash does not support savings accounts, third-party, or business accounts (even if your name is listed on the account). We also do not support linking prepaid cards, debit cards, or credit cards.
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If you’re having trouble accessing your account, there’s a number of steps you can take. First, let’s start with some basic troubleshooting. Open your app and confirm that you’re on the login screen. Click on the Login button on the top right.…0
Q. How do I update or verify my email address?
It’s super simple to change the email address associated with your Stash account. Here‘s how to get started. In the app: Open Stash. From the Home screen, tap on the icon on the upper left hand corner. For iOS, it will be your initials or picture,…0
Q. How do I update or change my name?
If you need to change your first or last name, you’ll have to contact Support. Before you do, here’s a list of the documents you should have on hand in order to complete the name change process: Government-issued ID showing your new name Marriage certificate Divorce certificate Certified court order You won’t need all of these documents,…0
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