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How long does it take for promo money to show up in my account?

If you’ve recently earned some promotional money, we’re sure you’re eager to put it to work. Don’t worry! It can take up to five business days for promo funds to be credited to your account. If you don’t see the correct amount listed in your Portfolio Cash after the sixth business day, please get in touch with Support here and include the specific promotion in your message, as each promotion is subject to its own specific Terms & Conditions.


Please note that a business day is Monday through Friday, excluding weekends and US bank holidays.



Bank Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.  Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank.  All of the registered trade names are used by and refer to a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage.  Green Dot is a registered trademark of Green Dot Corporation. (c) 2020 Green Dot Bank. All rights reserved. Investment products and services are not offered by Green Dot Bank and are Not FDIC Insured, Not Bank Guaranteed, and May Lose Value.

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