How to deposit or withdraw from your stash account?
There are two ways you can transfer cash to or from your external bank account:
|On the app||
|On the web||
Note: Retirement and Custodial accounts have special restrictions. For transfers on these accounts our Customer Service team is ready to help. Call us at (800) 205-5164.
You can also deposit cash into your Stash banking account at participating retailers.12
When you transfer money out of Stash, it will be removed from your Stash account immediately; however, it may take up to 5 business days for the transferred money to appear in your external bank account. If you’ve selected to transfer to your debit card, the money should be available in minutes. The exact length of time depends on how quickly your external bank processes ACH transfers.
There are four factors that may impact your ability to transfer out of your Stash Invest portfolio:
|Invested funds||If you want to transfer money out of Stash that you’ve invested, you’ll need to sell those investments first.|
|Unsettled sales||Funds from the sale of an investment will take 2 business days to settle. The money should be available to transfer on the third business day.|
|Deposit holds||We hold recent deposits for up to 5 business days to protect our clients from fraud. Your money will be available to transfer on the sixth business day, or sooner.|
|Referral and promotional funds||Referral and promotional funds must remain in your Stash account for 90 calendar days before they can be transferred.|
Please note that transfers are only processed on business days during banking hours. Business days are Monday through Friday, and do not include weekends or U.S. bank holidays.
1 Please note: The maximum you can deposit in cash in one day is $2,500. It may take up to 30 minutes for your funds to be available in your account. Remember to keep your receipt for your records. You can deposit cash at any of our participating retailers nationwide including CVS Pharmacy®, Walgreens, Rite Aid, and Walmart for a fee up to $4.95.
Bank Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of the registered trade names are used by and refer to a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation. (c) 2020 Green Dot Bank. All rights reserved. Investment products and services are not offered by Green Dot Bank and are Not FDIC Insured, Not Bank Guaranteed, and May Lose Value.
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