What if I’m having issues linking my bank account?
To link your external bank account in the app:
- Navigate to the User Profile menu
- Find the External bank account section and select Manage
- Search for your bank by name
- If you can’t find it, select Link with routing and account numbers
This will allow you to manually link your bank to Stash using the“micro-deposit” verification method.
For more information on micro-deposits and how to link your account this way, visit:
Please note: When linking an external bank account, it must be a checking account. At this time, Stash does not support savings accounts, third-party, or business accounts (even if your name is listed on the account). We also do not support linking prepaid cards, debit cards, or credit cards.
If you need help linking your external bank account, please contact our customer support team at 1 (800) 205-5164 or firstname.lastname@example.org.
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