So you’ve scheduled a transfer from Stash to your external bank account—what’s next?

Generally speaking, it can take up to 5 business days to show up in your external account. Keep in mind that business days are from Monday to Friday, excluding US bank holidays. If you’ve initiated a transfer on a weekend or bank holiday, the process may take slightly longer.

To get more technical, the length of time depends on how fast your external bank can process ACH transfers. You’ll have to get in touch with your financial institution for particulars.

How do I know if the money is on its way?

This one’s simple. You can check the status of your transfers in the app or on the web through your Invest or Stash Banking¹ transaction feed. If the status is marked as complete, that means that Stash has already processed the transfer. If it’s marked as pending, you should double-check that your external bank account has been correctly linked. You can do this by navigating to your Account tab and accessing your external bank account.

If you’ve still got questions, we’ve got answers. You can reach out to Support here.

DISCLOSURES

¹ Bank Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.  Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank.  All of the registered trade names are used by and refer to a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage.  Green Dot is a registered trademark of Green Dot Corporation. (c) 2020 Green Dot Bank. All rights reserved. Investment products and services are not offered by Green Dot Bank and are Not FDIC Insured, Not Bank Guaranteed, and May Lose Value.