Top frequently asked questions
Hey! How can we help?
Below are answers to our most commonly asked questions.
How do I change my linked external bank account?
Will I be given tax documentation?
How do I buy or sell an investment?
How do I cancel, stop, or modify a transfer?
How do I manage my Stash subscription?
Need further assistance? Contact us if you have any further questions at please contact support.
Related questions View all Tips & Guidance
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Q. What do I need to start using Stash?
You only need a few things to get started with Stash: Four dollars ($4) – $3 for your monthly subscription fee and at least $1 to put in your Personal investment account. A bank account with a U.S. bank A Social Security number U.S.…
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Q. Having Trouble Logging Into Stash?
Having trouble logging into Stash? Let us help. What error message did you receive? Click the link to jump to that section. Taking a little time away? Hmm, we’re having some trouble.Hmm, something seems off. Your account is temporarily locked. Taking a Little Time Away?…
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Q. Why Am I Being Asked to Provide a Trusted Contact?
We at Stash are legally required to ask our clients whether they would like to add a Trusted Contact for their account(s). Adding a Trusted Contact is NOT required. If you should choose to add one, anyone you trust who is 18+ is eligible.…
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