Top frequently asked questions
Hey! How can we help?
Below are answers to our most commonly asked questions.
How do I change my linked external bank account?
Will I be given tax documentation?
How do I buy or sell an investment?
How do I manage my Stash subscription?
Need further assistance? Contact us if you have any further questions at please contact support.
Related questions View all Tips & Guidance
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Q. I’m having trouble logging into my account, what do I do?
If you’re having trouble accessing your account, there’s a number of steps you can take. First, let’s start with some basic troubleshooting. Open your app and confirm that you’re on the login screen. Click on the Login button on the top right.…
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Q. How do I update or verify my email address?
It’s super simple to change the email address associated with your Stash account. Here‘s how to get started. In the app: Open Stash. From the Home screen, tap on the icon on the upper left hand corner. For iOS, it will be your initials or picture,…
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Q. How do I update or change my name?
If you need to change your first or last name, you’ll have to contact Support. Before you do, here’s a list of the documents you should have on hand in order to complete the name change process: Government-issued ID showing your new name Marriage certificate Divorce certificate Certified court order You won’t need all of these documents,…
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