Top frequently asked questions
Hey! How can we help?
Below are answers to our most commonly asked questions.
How do I change my linked external bank account?
Will I be given tax documentation?
How do I buy or sell an investment?
How do I cancel, stop, or modify a transfer?
How do I manage my Stash subscription?
Need further assistance? Contact us if you have any further questions at please contact support.
Related questions View all Tips & Guidance
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Q. Need to upload documents to verify your identity when opening a Stash account?
During the course of signing up for your new Stash account, we may ask you for proof of identity via either your driver’s license or passport. Why do we need this information? The USA Patriot Act requires us to verify your identity—it helps us keep all 56+ million Stashers safe,…
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Q. What is happening to my Stash Banking Account issued by Green Dot Bank?
What is happening to my Stash banking account issued by Green Dot Bank? We are switching to a new banking partner. The transition is easy. We’ll transfer your funds automatically in just a few minutes. If you do not complete the transition,…
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Q. Closing Your Stash Banking Account
Are you sure you want to close your Stash banking account? Please remember you can only open one Stash banking account at a time right now. If you close your banking account and want to open a new one, please contact Customer Support. …
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