Top frequently asked questions
Hey! How can we help?
Below are answers to our most commonly asked questions.
How do I change my linked external bank account?
Will I be given tax documentation?
How do I buy or sell an investment?
How do I cancel, stop, or modify a transfer?
How do I manage my Stash subscription?
Need further assistance? Contact us if you have any further questions at please contact support.
Related questions View all Tips & Guidance
-
Q. Why can’t I add more investments to my Set Schedule?
You may have reached the Set Schedule investments limit. Stash has a limit of 500 Set Schedule allocations for all Stashers to avoid an error that could put your Set Schedules at risk of not executing. To add new investments to Set Schedule,…
3 -
Q. What’s Plaid?
Plaid is a technology that allows for people to connect their financial accounts to a mobile application. It makes it possible for your external bank and Stash to talk to one another. When you link Stash to your external bank, Plaid encrypts your bank information,…
2 -
Q. How do I opt out of Plaid?
You can easily opt out of Plaid in the app. Here’s how to get started: From the Home screen, tap your account icon in the top left corner Tap on Personalization & Data below Privacy & Legal Tap Opt-out of transaction data sharing at the bottom of the screen …
3
Didn’t find your question?
Tell us what you’re looking for, and we’ll search for resources that could help.
Ask your question
