Top frequently asked questions
Hey! How can we help?
Below are answers to our most commonly asked questions.
How do I change my linked external bank account?
Will I be given tax documentation?
How do I buy or sell an investment?
How do I manage my Stash subscription?
Need further assistance? Contact us if you have any further questions at please contact support.
Related questions View all Tips & Guidance
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Q. What’s Plaid?
Plaid is a technology that allows for people to connect their financial accounts to a mobile application. It makes it possible for your external bank and Stash to talk to one another. When you link Stash to your external bank, Plaid encrypts your bank information,…
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Q. How do I opt out of Plaid?
You can easily opt out of Plaid in the app. Here’s how to get started: From the Home screen, tap your account icon in the top left corner Tap on Personalization & Data below Privacy & Legal Tap Opt-out of transaction data sharing at the bottom of the screen …
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Q. How does Stash make money?
The short answer is that Stash Financial Inc., its affiliates, and business partners act as an investment advisor, broker-dealer, banking services provider, insurance distributor, marketing affiliate, and a financial services organization, all rolled into one. Stash Investments LLC’s advisory affiliates also provide a wide range of financial services to individuals. …
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