Why do my trades show a status of locked?
There’s nothing to worry about if your trade is showing a status of “locked.” This just means it’s queued up to be sold during one of our trading windows. With that said, when a trade is locked, it can’t be canceled.
Want to know more about our trading windows? We’ve got all the answers right here.
Related questions View all Invest
Q. Why are you removing the $1 Beginner tier?
In order to continue building a better app experience, with improved features and enhanced benefits, our $1/month Stash Beginner plan will no longer be available as of August 1. If you’re currently on the $1/month Beginner plan you’ll automatically be rolled over to the $3/month Stash Growth plan beginning on your August billing cycle.…
Q. Why Am I Still Receiving Statements?
We at Stash are legally required to send our clients statements for their account(s) in any month in which there was any activity or funds in the account. If you believe you should not have received a statement, log back into your account to see if your accounts are fully closed and… If you are fully closed with no funds in any of your account(s): Since your account is now fully closed and unfunded this would be your final statement.…
Q. Trying to Link your Stash with TD Bank?
As of April 25th, 2022, at 12:01a.m. ET, TD Bank implemented a change that requires all institutions, including Stash, to re-link once every 90 days if you linked your account via the Instant Link option using Plaid. What this means for Stash customers who are linked to a TD Bank account: This will not impact any deposits you make from your account,…
Didn’t find your question?
Tell us what you’re looking for, and we’ll search for resources that could help.Ask your question
Fiduciary 101: Why it’s Our Job to be Your Advocate
It’s a big word that means a lot when it comes to handling your money. It defines a relationship built on trust and duty.
Debt and Equity: What Every Smart Investor Needs to Know
You can invest in debt & in equity, but do you really know what that means? We break down the jargon.