Why are my trades listed as “pending?”
If you see one of your trades listed as “pending,” that means we haven’t executed the trade yet. Stash is designed for long-term investing, so we only operate four trading windows per day¹, two in the morning and two in the afternoon. Your trades will show as “pending” while they’re queued up for these windows.
While your trade is listed as “pending,” you still have the option to cancel the transaction for any reason. For instructions on how to do so, check out this page.
Once your trades have been executed, those pending transactions will instead be listed as “completed.” At this time, you won’t be able to cancel the transaction anymore.
DISCLOSURES
¹Availability of trading windows is dependent on market conditions and may be subject to limitations.
Related questions View all Invest
-
Q. Why Am I Still Receiving Statements?
We at Stash are legally required to send our clients statements for their account(s) in any month in which there was any activity or funds in the account. If you believe you should not have received a statement, log back into your account to see if your accounts are fully closed and… If you are fully closed with no funds in any of your account(s): Since your account is now fully closed and unfunded this would be your final statement.…
-
Q. Trying to Link your Stash with TD Bank?
As of April 25th, 2022, at 12:01a.m. ET, TD Bank implemented a change that requires all institutions, including Stash, to re-link once every 90 days if you linked your account via the Instant Link option using Plaid. What this means for Stash customers who are linked to a TD Bank account: This will not impact any deposits you make from your account,…
-
Q. Why did you sell part of my investments to cover my monthly subscription fee?
The way we initially attempt to charge the fee differs. We’ll try to pull from your Portfolio cash, linked debit/credit card, or Stash Banking1 balance first. If that doesn’t work, then we’ll sell a portion of your holdings in your Personal Invest Portfolio to cover the fee.…
Didn’t find your question?
Tell us what you’re looking for, and we’ll search for resources that could help.
Ask your question