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What is happening to my Stash Banking Account issued by Green Dot Bank?

What is happening to my Stash banking account issued by Green Dot Bank?

  • We are switching to a new banking partner.
  • The transition is easy! We’ll transfer your funds automatically in just a few minutes.
  • If you do not complete the transition, we will begin restricting accounts on December 16th, 2022. Then, we will begin closing accounts on January 9th, 2023. After that, we will no longer support Green Dot Bank accounts. Learn More

What if I receive money (including a direct deposit) into my closed account after opening the new Stash banking account?

If you opened your new Stride Banking Account and are worried about where your funds are going , we’ve got you covered! If funds are posted on your old account between now and January 9, 2023, Stash will automatically transfer them to your new account. This transaction will be listed in your new Stash banking account as a “Credit adjustment after Green Dot account transfer” and a confirmation email will be sent to you. 

Don’t forget to set up your direct deposit or external transfers using your new account and routing numbers. To see how to view your new account and routing numbers, check out this article. For help with setting up direct deposit, check out this article

What does it mean that my account is restricted after December 16th, 2022?

  • You will no longer be able to add money to your account. If you have any scheduled direct deposits or recurring transfers, they will not be processed.
  • You will still be able to spend money using your debit card, transfer money out, and remove funds through other methods listed below.

Here’s what you can do while your account is restricted:

  • Spend via your Stock-Back® Card1 during this period.
  • Withdraw funds from an ATM.
  • Transfer money to a Stash portfolio.
  • Transfer money to a linked bank account.

You may continue banking with Stash by opening a new account, and we will transfer your money for you Learn More

What does it mean that my account is closed starting January 9th, 2023?

  • We will be closing accounts beginning on January 9th, 2023
  • You will lose access to your account. You will no longer be able to use your account to move money in or out in any way.
  • You will still be able to access your statements as long as you have a Stash account. If you don’t have a Stash account, please call us to obtain your statements.

 

What happens to my money when my account is closed?

If you still have funds remaining in the account on January 9th, 2023, a refund check with your remaining balance will be issued to the address on file, which may take up to 45 days from the account closure date. Update my address 

Any other questions? Contact Stash! Email: support@stash.com Tel: (800) 205-5164. Bank Account Services provided by and Stash Visa Debit Card (Stock-Back® Card) issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

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1 All rewards earned through use of the Stash Visa Debit card (Stock-Back® Card) will be fulfilled by Stash Investments LLC. Rewards will go to your Stash personal investment account, which is not FDIC insured. You will bear the standard fees and expenses reflected in the pricing  of the investments that you earn, plus fees for various ancillary services charged by Stash. Stash Stock-Back® Rewards is not sponsored or endorsed by Green Dot Bank, Green Dot Corporation, Visa U.S.A., or any of their respective affiliates.

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