Ask Stash

Why Am I Still Receiving Statements?

We at Stash are legally required to send our clients statements for their account(s) in any month in which there was any activity or funds in the account. If you believe you should not have received a statement, log back into your account to see if your accounts are fully closed and…

If you are fully closed with no funds in any of your account(s):

Since your account is now fully closed and unfunded this would be your final statement. However, we’ll also need to send you any necessary tax documents by email, making it easy for you to comply with the IRS’s reporting requirements for taxable income earned from a brokerage account.

If your account(s) are not fully closed and you wish to close them now follow the instructions here:

If your accounts are closed with funds still in them that need to be sent back to you so you have a $0 balance, we will need to send you a check to get this squared away. You can reach us by:

 

Related questions View all Getting Started

Didn’t find your question?

Tell us what you’re looking for, and we’ll search for resources that could help.

Ask your question