Why Am I Still Receiving Statements?
We at Stash are legally required to send our clients statements for their account(s) in any month in which there was any activity or funds in the account. If you believe you should not have received a statement, log back into your account to see if your accounts are fully closed and…
If you are fully closed with no funds in any of your account(s):
Since your account is now fully closed and unfunded this would be your final statement. However, we’ll also need to send you any necessary tax documents by email, making it easy for you to comply with the IRS’s reporting requirements for taxable income earned from a brokerage account.
If your account(s) are not fully closed and you wish to close them now follow the instructions here:
If your accounts are closed with funds still in them that need to be sent back to you so you have a $0 balance, we will need to send you a check to get this squared away. You can reach us by:
- Calling: 1 (800) 205-5164
- Emailing: support@stash.com
- Checking out our FAQs
Related questions View all Getting Started
-
Q. I Didn’t Transition my Stash Banking Account, Now What?
All banking accounts with our previous banking partner have now been closed. If you haven’t already opened your new banking account, you may be wondering what happens next. Read on for your next steps. Read more about this change here *Note that these changes do not affect your investment accounts.…
-
Q. Freeriding: Definition, Examples and Penalties
What’s freeriding? Freeriding happens when someone buys a security with unsettled funds in the account and subsequently sells the security before fully paying for it. Please note that securities freeriding is a violation of the Federal Reserve Board’s Regulation T. Freeriding example 1: Alan has $0 cash available to trade.On Tuesday morning,…
-
Q. Stash Banking: Account Setup Checklist
We’ve changed banking partners to Stride Bank, N.A.—an exciting step that comes with enhanced benefits for you. Not sure if your new banking experience is fully set up? We’ve got you. Use this checklist to ensure you’ve unlocked all your new benefits.…
Didn’t find your question?
Tell us what you’re looking for, and we’ll search for resources that could help.
Ask your question