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Q. I’m having technical issues with the Stash app and can’t open a banking account
Sorry to hear you’re having trouble opening a Stash banking account right now. Make sure you’re navigating to the Bank tab after you login to Stash. If you’re eligible, you should see a prompt to open your Stash banking account. If you don’t see this prompt in your Bank tab and you’d like to open a banking account with us,…
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Q. Is there a limit to how much I can transfer from my external account to my Stash Invest accounts?
The current one-time transfer limit from an external bank account to Stash Personal Portfolio/Custodian/Smart Portfolio is $10,000 and from an external bank account to Stash Retire is $6,000.…
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Q. Can I Fund My Stash Banking Account Using PayPal?
Absolutely. While we don’t currently support linking your PayPal account by signing in, you can send money directly to your Stash banking account from Paypal. Follow these steps to get set up: First, you’ll need your Account & Routing numbers from your Stash banking account You can find these by going to the Spend tab and tapping Move Money Scroll down to Account &…
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Q. What’s Plaid?
Plaid is a technology that allows for people to link their financial accounts to a mobile application. It makes it possible for your external bank and Stash to talk to one another. When you link Stash to your external bank, Plaid encrypts your bank information,…
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Q. How do I opt out of Plaid?
If you used Plaid to link your external bank account to Stash (by logging in with your username/password), you can opt out of this connection at any time. Follow these steps to opt out of Plaid: Find another way to link your external bank account here. …
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Q. Do I need to add cash to my Stash banking account to receive my Stash Stock-Back Card (debit card)?
Yes. To receive your Stash Stock-Back card (your debit card), you must add at least $1 to your Stash banking account cash balance.…
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