• Q. How do I link or change the bank account I have linked to Stash?

  You can link your external bank account to Stash. With a successfully linked external bank account, you are able to transfer money into Stash and invest. Your external bank will appear as an option in the Transfers menu after it’s linked.…

• Q. I’m having technical issues with the Stash app and can’t open a banking account

  Sorry to hear you’re having trouble opening a Stash banking account right now. Make sure you’re navigating to the Bank tab after you login to Stash. If you’re eligible, you should see a prompt to open your Stash banking account.  If you don’t see this prompt in your Bank tab and you’d like to open a banking account with us,…

• Q. Is there a limit to how much I can transfer from my external account to my Stash Invest accounts?

  The current one-time transfer limit from an external bank account to Stash Personal Portfolio/Custodian/Smart Portfolio is $10,000 and from an external bank account to Stash Retire is $6,000.…

• Q. Can I Fund My Stash Banking Account Using PayPal?

  Absolutely. While we don’t currently support linking your PayPal account by signing in, you can send money directly to your Stash banking account from Paypal. Follow these steps to get set up: First, you’ll need your Account & Routing numbers from your Stash banking account  You can find these by going to the Spend tab and tapping Move Money Scroll down to Account &…

  • add funds
  • bank

• Q. What’s Plaid?

  Plaid is a technology that allows for people to link their financial accounts to a mobile application. It makes it possible for your external bank and Stash to talk to one another.  When you link Stash to your external bank, Plaid encrypts your bank information,…

• Q. How do I opt out of Plaid?

  If you used Plaid to link your external bank account to Stash (by logging in with your username/password), you can opt out of this connection at any time.  Follow these steps to opt out of Plaid: Find another way to link your external bank account here. …

• Q. Do I need to add cash to my Stash banking account to receive my Stash Stock-Back Card (debit card)?

  Yes. To receive your Stash Stock-Back card (your debit card), you must add at least $1 to your Stash banking account cash balance.…

  • bank account
  • stock-back card

• Q. Can I request a stop payment on a transaction in my Stash banking account?

  Yes, you can request a stop payment for incoming transactions on your Stash banking account. You can request a stop payment via phone. If you’d like to request a stop payment, please call us at (800) 205-5164 from 8:00 a.m.-8:00 p.m.…

• Q. Closing Your Stash Banking Account

  Are you sure you want to close your Stash banking account? Please remember you can only open one Stash banking account at a time right now.  Check out the benefits included with your Stash banking account Before you close your Stash banking account,…

• Q. Adding Cash to Your Stash Banking Account

  Where can I deposit cash into my Stash Banking account?¹ You can deposit cash at any of our participating retailers nationwide, including CVS Pharmacy®, Walgreens, Rite Aid, and Walmart. To deposit cash, take your cash to one of the participating retailers and show your barcode at the register.…

View more