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Q. Is there a limit to how much I can transfer from my external account to my Stash Invest accounts?
The current one-time transfer limit from an external bank account to Stash Personal Portfolio/Custodian/Smart Portfolio is $10,000 and from an external bank account to Stash Retire is $6,000.…
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Q. Why do I see a pending authorization in my Stash banking account?
A pending authorization in your Stash banking account lets you know a transaction (like a purchase or payment) is approved, but is still being processed by financial institutions. The pending amount is reflected in your available balance. When processing is complete,…
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Q. Can I Fund My Stash Banking Account Using PayPal?
Absolutely. While we don’t currently support linking your PayPal account by signing in, you can send money directly to your Stash banking account from Paypal. Follow these steps to get set up: First, you’ll need your Account & Routing numbers from your Stash banking account You can find these by going to the Spend tab and tapping Move Money Scroll down to Account &…
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Q. How does the dispute process work? How long does it take?
If there’s suspicious activity in your Stash banking account, we can help. Here are the steps to take on your end: Gather information: Make sure the transaction is complete and not in a pending status. Gather the merchant’s names, the transaction amounts,…
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Q. Do I need to add cash to my Stash banking account to receive my Stash Stock-Back Card (debit card)?
Yes. To receive your Stash Stock-Back card (your debit card), you must add at least $0.01 to your Stash banking account balance.…
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Q. How can I tell if I need to open up a new Stash banking account?
If you aren’t sure if it is time to open your new Stash banking account1, follow these steps: Log into Stash.Tap or click Bank.Look at the card image at the top of the page. In the lower-right corner on the card image,…
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