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Q. I have a question about a transaction. What should I do?

You can always contact us at support@stash.com or 1(800) 205-5164. We’d be happy to answer your transaction question. …

Q. I see suspicious activity or a transaction that isn’t mine. What should I do?

We take suspicious transactions very seriously. Contact us immediately at Support@stashinvest.com or 1(800) 205-5164. …
Q. What do I do if I don’t recognize a posted transaction in my Stash banking account?

Contact us immediately at (800) 205-5164 for any of the below reasons: You think your Stash Stock-BackⓇ Card¹(your debit card) or PIN has been lost or stolen.Your in-app or web transactions are not correct, any transaction discrepancies,…

Q. How does the dispute process work? How long does it take?

If there’s suspicious activity in your Stash banking account, we can help. Here are the steps to take on your end: Gather information: Make sure the transaction is complete and not in a pending status. Gather the merchant’s names, the transaction amounts,…

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