Q. Is there another way I can set up my direct deposit instead of switching through Stash?
You can set up your direct deposit by going to app.stash.com/debit/settings/directDeposit on your mobile device. You’ll find your accounting and routing numbers as well as a direct deposit form you can fill out and send to your employer. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…
Q. How long does Stash direct deposit switch take?
The switch of your direct deposit to your Stash banking account can take one to two pay periods, or up to 60 days. Stash can check on the status of your switch, or you can reach out to your employer for more information.…
Q. I switched my direct deposit and it says Switch Initiated—now what?
Sit back, and relax! Stash has filled out a direct deposit form with your Stash banking account information and sent it to your employer. Switching your direct deposit can take one to two pay periods or up to 60 days. Stash can check on the status of your switch,…
Q. I was trying to switch my direct deposit, but I think I entered some of my information wrong, and I can’t set it up again. What do I need to do?
Don’t worry. We’re here to help! First, reach out to your employer and let them know they should receive a corrected direct deposit form from us in a few days. Then, reach out to us—we’ll work with you on the next steps,…
Q. I went to switch my direct deposit, but I was directed to my employee portal. How do I log into my employee portal?
If you’re directed to your employee portal, log in with your employee credentials. If you have trouble logging in, reach out to your employer. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…
Q. I switched my direct deposit, and it says I need to check my inbox. What do I need to do?
Stash has sent a pre-filled PDF form to the email associated with your Stash account. You’ll need to print this out, sign in to the employee portal, and give it to your employer. They’ll handle any next steps. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…
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