• Q. Where can I deposit cash into my Stash banking account?

  You can deposit cash at any of our participating retailers nationwide including CVS Pharmacy®, Walgreens, Rite Aid, and Walmart for a fee up to $4.95. To deposit cash, take your cash and your Stash Stock-Back card (your debit card) to one of the participating retailers and swipe your card or hand it along with the cash to the cashier at the register.…

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• Q. Can I deposit a check into my Stash Bank account?

  Yes! To deposit a check: Open your Stash app and go to the Bank tile Hit the gear button on the upper-right corner Select Transfers, direct deposit, tools under Move money Find Deposit a check and follow the instructions Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. How do I get paid up to two days early with ASAP Direct Deposit when I switch my direct deposit through Stash?

  ASAP Direct Deposit™ is a feature available with your Stash banking account that allows you to access your money sooner (up to two days earlier!).1 How it works: Oftentimes, your employer or benefits provider will notify our bank of your incoming deposit in advance of your actual payday.…

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• Q. Is there another way I can set up my direct deposit instead of switching through Stash?

  You can set up your direct deposit by going to app.stash.com/debit/settings/directDeposit on your mobile device. You’ll find your accounting and routing numbers as well as a direct deposit form you can fill out and send to your employer. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. How long does it take for money to move from my Stash personal brokerage account to my Stash banking account?

  It can take 2-4 business days to transfer money from your Stash Invest account to your Stash banking account. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A.…

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• Q. What types of checks can I deposit with mobile check deposit?

  If you meet the requirements for mobile check deposit, here are some guidelines on what can and can’t be deposited with Stash mobile check deposit: What is accepted: Personal checks written to you Commercial pre-printed checks issued by a U.S. business to you such as: payroll checks insurance agency checks money orders cashier’s checks rebate checks stock dividend checks U.S.…

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• Q. Things to know about mobile check deposit

  How much does it cost? There’s no additional fee to deposit checks to your account. Can I cancel a pending deposit? No. You can’t cancel once you submit a deposit. How long should I keep my check after I submit it?…

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• Q. What’s the deposit prerequisite for mobile check deposit?

  With Stash, you can deposit a check anytime, anywhere simply by taking a picture of your check. Mobile check deposit is available to Stash Bank customers who have direct deposit.  To have the option for mobile check deposit: Set up direct deposit.…

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• Q. How long does it take a transfer from an external bank account to arrive in my Stash banking account?

  It usually takes 2-4 business days. If it doesn’t appear within that time frame please contact your external bank. Please note: bank transfers from your external bank are completed through ACH, which can only occur on business days, excluding federal holidays.…

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• Q. How can I deposit money into my Stash banking account?

  There are multiple ways to deposit money into your Stash banking account: 1) You can deposit some or all of your paycheck each month, and you won’t have to deal with a paper check. Click here for more about direct deposit. …

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• Q. What is my daily cash deposit limit?

  You can add cash to your Stash banking account within 30 minutes using retailers like CVS Pharmacy®, Walgreens, Rite Aid, and Walmart. Simply approach the register with cash and your Stock-Back® Card¹ (your debit card) and ask for the money to be placed into your Stash banking account.…

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• Q. I got an error message when I was trying to switch my direct deposit. Can I still switch over my direct deposit?

  Even if an error occurred, we’ve got plenty of options to help you complete your direct deposit enrollment. We can deliver a pre-filled direct deposit form to your email address with just a few clicks and taps. Or, if you prefer to print and fill out the form yourself,…

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• Q. How long does Stash direct deposit switch take?

  The switch of your direct deposit to your Stash banking account can take one to two pay periods, or up to 60 days. Stash can check on the status of your switch, or you can reach out to your employer for more information.…

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• Q. How does mobile check deposit work?

  How do I deposit a check to my account?  Follow these steps to deposit a check: Open Stash on Android or iOS Select the Debit tab Tap Deposit Check Limits apply. Please read the Deposit Account Agreement for additional information. How do I take a good picture of my check? …

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• Q. What is Stash direct deposit?

  Direct deposit can make getting paid so much easier. Instead of you going to the bank to deposit a physical check, direct deposit automatically moves paychecks or government benefits into your bank account. With direct deposit at Stash, you can choose to deposit part of your money or deposit it all into your Stash banking account.…

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• Q. I was trying to switch my direct deposit, but I think I entered some of my information wrong, and I can’t set it up again. What do I need to do?

  Don’t worry. We’re here to help! First, reach out to your employer and let them know they should receive a corrected direct deposit form from us in a few days. Then, reach out to us—we’ll work with you on the next steps,…

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• Q. I am having trouble or am unable to transfer money to my Stash Banking account. What should I do?

  We’ll help you get to the bottom of this. Please contact Support for assistance in transferring money into your Stash banking account.…

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• Q. How do I cancel a direct deposit into my Stash banking account?

  To cancel a direct deposit, contact your payer or the agency that administers your benefit. They’ll tell you how to cancel the service. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. How can I transfer money into my Stash banking account from another bank account?

  There are two ways to transfer to your Stash banking account: Transfer money in the Stash app: Select Transfer tile on the bottom of the screen Select the account you wish to move money from and to Enter the amount you wish to withdraw Hit Continue to move forward Click Make Transfer to confirm the transaction To make an ACH transfer through your external bank: Transfers through an external bank,…

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• Q. I switched my direct deposit and it says Switch Initiated—now what?

  Sit back, and relax! Stash has filled out a direct deposit form with your Stash banking account information and sent it to your employer. Switching your direct deposit can take one to two pay periods or up to 60 days. Stash can check on the status of your switch,…

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