Getting Started
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Q. When will I receive my Stash Stock-Back card (debit card)?
Your physical Stash Stock-Back card (debit card) will be mailed out once funds have landed in your banking account. It should take 7-10 business days for your card to arrive.…
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Q. Can I connect more than one external bank account to my Stash banking account?
Your Stash banking account can only be connected to one external bank account at a time, but you can absolutely change which external bank account you want linked to Stash. Follow these steps to change external bank accounts. In the app: Open Stash From the Home screen,…
Learn Weekly
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Q. I haven’t received my Stash Stock-Back card (debit card). What should I do?
You should receive your personalized Stock-Back card (debit card) in the mail in 7-10 business days after you successfully open an account. Activate it in your Stash app or by calling 888-569-7747. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…
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Q. What are the fees for Stash banking accounts?
There are no maintenance fees associated with Stash banking accounts. However, other fees may apply. Please see our Deposit Account Agreement to locate any fees associated with your account. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…
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Q. How do I know when I can open my Stash banking account?
You will see a tile on the home screen indicating that it’s time to finish applying for your Stash banking account. You will confirm your address and agree to some terms. If approved, your account will be opened. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…
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Q. I’m having technical issues with the Stash app and can’t open a banking account. What should I do?
We’re here to help. Please reach out to Support and we’ll get this all cleared up.…
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