Getting Started
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Q. Can I connect more than one external bank account to my Stash banking account?
Your Stash banking account1 can only be connected to one external bank account at a time, but you can change which external bank account you have linked to Stash at any time. Follow these steps to change your linked external bank account: In the app: Login to the Stash app. …
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Q. What are the fees for Stash banking accounts?
There are no overdraft fees, monthly minimums, or maintenance fees associated with Stash banking accounts1. However, other fees may apply. Please see our Deposit Account Agreement to locate any fees associated with your Stash banking account. 1 Stash Banking services provided by Stride Bank,…
Learn Weekly
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Q. I’m having technical issues with the Stash app and can’t open a banking account
Sorry to hear you’re having trouble opening a Stash banking account right now. Make sure you’re navigating to the Bank tab after you login to Stash. If you’re eligible, you should see a prompt to open your Stash banking account. If you don’t see this prompt in your Bank tab and you’d like to open a banking account with us,…
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Q. I tried to open a Stash banking account but I wasn’t able to verify my identity. What should I do?
We have to verify your identity to continue the process of opening up your Stash account—it’s a critical part of how we work to keep your money safe. Contact our customer service team so we can help: Phone: 800-205-5164 from 8:00 a.m.-8:00 p.m.…
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Q. Can I transfer money to my Stash banking account from a bank account outside the U.S.?
Not at this time. You’re only able to link your Stash Banking account to external bank accounts atparticipating U.S. banks.…
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