Using Your Stash Debit Account
Q. How can I access my Stash banking account?
Stash banking will be available through a tile on the home feed. While we will not be on your street corner, we’ll be in your pocket. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…
Q. Can I use my Stock-back card (debit card) at a gas station?
Yes. Remember to select ‘Debit’ when you use your stock-back card (debit card) at the pump. You can also pay inside at the counter. Please note: Gas stations can hold up to $175 when you swipe your card at the pump because they do not know the final amount of the sale.…
Q. Can I use my Stash Stock-Back card (debit card) while traveling?
Your Stash Stock-Back card (your debit card) works in over 125 countries (including purchases, ATM withdrawals, and online transactions). Purchases are subject to foreign transaction fees. Available countries can change without prior notice. …
Q. What are the terms and conditions for Spending cushions?
Spending cushions—separated within your bank account—can cover unexpected expenses in case your bank account balance runs low. To learn more, please see our terms and conditions.…
Q. Why are the transfers in my Stash banking account pending?
You might see a pending status on a relatively recent Stash banking transaction. The status lets you know that a particular transaction is approved by Stash but not fully processed by the external bank account. When you add money from an external bank account into Stash banking,…
Q. How can I access my Stash banking account statements?
Our goal is to make banking and investing with us as easy and transparent as possible. To that end, we’ve made it simple for you to access your Stash Bank statements, both in the app and on the web. Check out below for how to do it.…
Q. Why was the final amount (capture) different than the initial authorization?
Certain purchases (hotels, restaurants, car rentals, gas stations, etc.) require pre-authorization and may temporarily hold money from your card balance that could be greater than the actual purchase amount. Once the purchase is processed, the money will be released and your balance will be adjusted.…
Didn’t find your question?
Tell us what you’re looking for, and we’ll search for resources that could help.Ask your question
Fiduciary 101: Why it’s Our Job to be Your Advocate
It’s a big word that means a lot when it comes to handling your money. It defines a relationship built on trust and duty.
Debt and Equity: What Every Smart Investor Needs to Know
You can invest in debt & in equity, but do you really know what that means? We break down the jargon.
Why wait to start growing your money? Create an account today!Get Stash