Using Your Stash Debit Account
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Q. Can I use my Stash Stock-Back card (debit card) while traveling?
Your Stash Stock-Back card (your debit card) works in over 125 countries (including purchases, ATM withdrawals, and online transactions). Purchases are subject to foreign transaction fees. Available countries can change without prior notice. …
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Q. What are the terms and conditions for Spending cushions?
Spending cushions—separated within your bank account—can cover unexpected expenses in case your bank account balance runs low. To learn more, please see our terms and conditions.…
Learn Weekly
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Q. Why are the transfers in my Stash banking account pending?
You might see a pending status on a relatively recent Stash banking transaction. The status lets you know that a particular transaction is approved by Stash but not fully processed by the external bank account. When you add money from an external bank account into Stash banking,…
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Q. How can I access my Stash banking account statements?
Our goal is to make banking and investing with us as easy and transparent as possible. To that end, we’ve made it simple for you to access your Stash Bank statements, both in the app and on the web. Check out below for how to do it.…
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Q. Why was the final amount (capture) different than the initial authorization?
Certain purchases (hotels, restaurants, car rentals, gas stations, etc.) require pre-authorization and may temporarily hold money from your card balance that could be greater than the actual purchase amount. Once the purchase is processed, the money will be released and your balance will be adjusted.…
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Q. Why do I see a pending authorization in my Stash banking account?
A pending authorization in your Stash banking account lets you know a transaction (like a purchase or payment) is approved, but is still being processed by financial institutions. The pending amount is reflected in your available balance. When processing is complete,…
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