• Q. What am I investing in on Stash?

  With Stash, the thousands of investment choices fall into  buckets. The first bucket is stocks, which are little pieces of ownership in a single company. The second is Exchange Traded Funds (ETFs), which are baskets of investments traded on stock exchanges.…

• Q. How do I get started with Stash Invest?

  We’re making it easy to invest in what matters to you based on your interests, beliefs and goals.  All you need to get started is 2 minutes and $1. Here’s how to set up your Stash account Create an account in the iOS app,…

• Q. How do I link or change the bank account I have linked to Stash?

  You can link your external bank account to Stash. With a successfully linked external bank account, you are able to transfer money into Stash and invest. Your external bank will appear as an option in the Transfers menu after it’s linked.…

• Q. Why should I invest?

  Investing can be a great way to make your money work for you. Keeping money in a regular bank account (and out of the market) means it’s just sitting there, probably not gaining much value. When you invest money, it can grow and gain value.…

• Q. What happens to my account if Stash goes out of business?

  We have every intention of sticking around for the long term. However, if anything happens to Stash that required us to close up shop, you would maintain control of your account. No matter what, your investments are always yours. All Stash accounts are held by our trusted partner and custodian Apex Clearing,…

• Q. What makes Stash different?

  We stand out from the crowd in a few ways. Here’s how: Stash tailors investments to your interests and beliefs With us, you choose investments from a curated set of options that have been picked by our team and suggested to you based on the answers to questions we ask when you sign up.…

• Q. How do I sell an investment?

  Stash makes selling investments easy and painless. When selling, you have the option to sell a specific dollar amount or the entire investment. Please note that there’s a mandatory two business day holding period after the sale before your cash will be available to use.…

• Q. What do I need to start using Stash?

  You only need a few things to get started with Stash:  Four dollars ($4) – $3 for your monthly subscription fee and at least $1 to put in your Personal investment account.  A bank account with a U.S. bank A Social Security number U.S.…

• Q. Why does Stash need my social security number?

  Stash takes safeguarding your personal information very seriously—we use it only for identification purposes, and we never perform credit checks.  As a financial service institution, we’re required by law to obtain, verify, and record identification information. In addition, your social security number is needed to prepare an annual tax reporting form for you.…

• Q. How do I change my address?

  Moving can be a hassle. We get it. You can update your address at any time right from the Stash app.  **IMPORTANT NOTE: YOU MUST UPDATE BOTH YOUR BANKING ADDRESS AND YOUR INVEST ADDRESS SEPARATELY. UPDATING JUST ONE OF THESE ADDRESSES WILL NOT UPDATE THE OTHER ADDRESS.**    Update Your Stash Banking Address1 Login to the Stash app.…

• Q. How do I add a beneficiary to my account?

  While you cannot share an account with someone, you can designate a beneficiary on your account. This will allow them to claim ownership of the account in the event that you are deceased. Both the beneficiary form for your Stash Retire and your Stash Invest account will require your account number.…

• Q. Why can’t I find my external bank? How do I connect or link if my bank isn’t listed?

  If you cannot find your bank when you search for it by name, you’ll have to manually link your external bank account micro-deposits. Return to the bank search screen in the app and select Link with routing and account numbers. For more information on micro-deposits and how to link your account this way,…

• Q. How is investing different from putting money in a savings account?

  Saving and investing are similar—both deal with money that isn’t allocated for everyday expenses, and both are critical to your future financial success. A savings account is offered by a bank and earns an interest rate set by that institution. In contrast,…

• Q. Is There A Minimum Amount Required To Open A Stash Account?

  Stash has a simple pricing model, organized by subscription plan. Here’s a snapshot of our two subscription plans:  $3/month: Stash Growth Advice(6)  for growing personal finances Investing access(7): Personal Portfolio Smart Portfolio Retirement Portfolio Banking access(2) Stock-Back® Card(5) Get paid up to two days early(6) Insurance access: $1,000 life insurance offered by Avibra(9) …

• Q. Can I Use Stash For Day Trading?

  Stash is not a day trading platform—we believe investing is a habit, not a hobby. The majority of Americans aren’t going to trade their way out of debt. Stash was built to help anyone build a diversified portfolio over time and invest for the long haul.…

  • day trade
  • day trading

• Q. How do I link my external bank account with micro-deposits?

  To link your external bank account in the app: Navigate to the User Profile menu on the upper-left corner. Select Manager External bank account under Settings. Search for your bank by name. If you can’t find it, select Link with routing and account numbers.…

• Q. How old do I have to be to open an account?

  To open a Stash account you must be at least 18 years old. This one’s not up to us, it’s just the law.  If you’re an adult looking to open an account on behalf of a kid, that’s another kettle of fish—see here for information on custodial accounts.…

• Q. Can you return my money to me?

  Stash Invest accounts Of course! You can transfer money from your Cash Balance back to your bank account at any time. If you’ve invested money, you’ll need to sell those investments first. The money from the sale will be held for 2 business days (in accordance with federal law) before you can move it to your bank account.…

  • money back
  • refund

• Q. If I’m not a US Citizen, can I use Stash?

  Stash is open to US Citizens and legal residents of the United States with an accompanying green card or certain valid visas. We accept the following valid visa types: E1, E2, E3, F1, H1B, L1, O1, or TN1. We cannot accommodate people with visas not mentioned in the above list.…

• Q. How do I transfer or withdraw my money?

  You can transfer or withdraw your money from Stash at any time from the app or web. Follow these steps to transfer, deposit, or withdraw your money:  Note: Retirement and Custodial accounts have special restrictions. For transfers on these accounts our Customer Service team is ready to help.…

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