Q. How Do I cancel My Stash Subscription?
Just like everything else at Stash, we’ve made the process of canceling your subscription and closing your account as easy and painless as possible. Here’s how to do it. Please note that you can only close your account on the web,…
Q. How do I change my risk level on Stash?
Our risk assessment tool works as a comprehensive tool to help you invest your money in a way that’s customized for your situation. As such, it’s not currently possible to override your risk level. We prioritize saving for and investing in the long term.…
Q. How do I change my address?
Moving can be a hassle. We get it. That’s why we’ve made the process of changing the address associated with your Bank account and Invest portfolio(s) easy and painless. To change the address associated with your Bank¹ account in the app: From the Home screen,…
Q. What happens to my money when I close my stash account?
If you decide to close your Stash account, a few things will happen (in this order): Your investments will be sold Once you request the closure of your account, Stash will sell any investments you may still own. It takes 2 business days for these funds to settle in your Stash account.…
Q. I never got my micro-deposits, so how do I verify my bank?
The micro-deposits can take up to 3 business days to post to your external bank account. If it’s the end of the 3rd business day and you still haven’t received the micro-deposits, there may be an issue with the bank account information you provided.…
Q. How do I change my personal details on Stash?
Navigate to Account on the upper left corner Select Email, Phone and Security under Settings Choose the detail you’d like to edit If you update your email and/or phone number, you’ll need to verify them.…
Q. How do I see my external bank account information?
To see your external bank account information and details in the app: On the Home screen, tap your Account icon in the top left corner. Under Settings, tap Manage external bank account. From here, you can view or change your external bank account information.…
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