• Q. I just sold my investments and I want to withdraw the money from that sale. Why can’t I withdraw the amount?

  If you’ve recently initiated a sale of your investment, you’ll need to wait for a period of 2 business days before the money becomes available for your use. The SEC requires this hold on all sales of investments. On the 3rd business day,…

• Q. Can I purchase individual stocks on Stash?

  Absolutely you can! We support trading of individual stocks and ETFs. You’ll find these your Invest tab, which is accessible via the navigation bar on the Home page. What’s the difference between a single stock and an ETF? Purchasing single stocks means you’re investing in shares of an individual company.…

• Q. What Are Stash’s Trading Windows?

  Stash uses four trading windows because our platform is not intended to be used for day trading, but rather for long-term investing. By investing small amounts in a diversified portfolio over a long period of time, you can minimize your risk and save for your future.…

• Q. Can I earn dividends from my Stash account?

  Absolutely! Depending on your portfolio, you may receive dividends. These will automatically be reflected in your Portfolio Cash. You can see a record of your dividends in the Activity section of your Invest page.…

• Q. What happens to my shares if a stock splits?

  If a stock you own splits, don’t worry! This is nothing to worry about. Imagine that you have a $100 bill. You want to break it down, so you get change in the form of two $50 bills. You haven’t lost any money,…

• Q. How do I purchase a stock or ETF?

  Stash makes it easy to invest in stocks or exchange-traded funds (ETFs). You can make a single purchase, or set up auto invest to invest on a regular schedule. Learn more about stocks and ETFs Find out how to set up auto invest here You can buy your stocks and ETFs from the Stash app or website.…

• Q. How do I pick single stocks?

  When choosing a single stock to invest in, there’s a couple things you should keep in mind. First off, all single stocks can be purchased by all users, regardless of their individual risk profile. If you want to purchase single stocks,…

• Q. Can I sell my stocks at any time?

  All of your investments, both ETFs and single stocks, can be sold on business days while the market is open. Please note that this means Monday through Friday, excluding weekends and US market holidays. If you initiate a sale when the market is closed,…

• Q. Do I have voting rights?

  Yes, you may have voting rights for some of the companies you invest in on Stash! You need to own at least one whole share of the stock though. Since we trade fractional shares for our customers, some of our users can hold less than one full share.…

• Q. How many investments should I have in my portfolio?

  The exact number of investments you purchase is entirely up to you. We like to encourage our clients to have a diverse, robust portfolio that reflects several different industries and technologies. This can help keep your portfolio balanced and avoid too much risk.…

• Q. Why are my trades listed as “pending?”

  If you see one of your trades listed as “pending,” that means we haven’t executed the trade yet. Stash is designed for long-term investing, so we only operate four trading windows per day¹, two in the morning and two in the afternoon.…

• Q. Why should I be investing in ETFs?

  There are so many investing options out there, it can be confusing figuring out where to start. As a new investor, ETFs can be a great place to start your portfolio. With an ETF, you can invest in a variety of different companies or industries without needing to choose just one “winner”.…

• Q. What does ETF stand for?

  ETF stands for Exchange-Traded fund. Exchange-Traded means you can buy and sell ETFs on public stock exchanges like the Nasdaq or the New York Stock Exchange. In this context, a fund is a bundle of assets (usually stocks, bonds and/or cash).…

  • ETF
  • exchange traded fund

• Q. Why is the price that I sold my stocks at different than the price I see in the app after the trade has settled?

  Simply put, this is because we don’t immediately sell your investment when you initiate a sale. All sales are settled during our 4 daily trade windows, of which there are 2 in the morning and 2 in the afternoon. The price you see after the sale has settled is the price at the time of transaction.…

• Q. Why do I own less than one share of an investment on Stash?

  In the past, investors had to buy a minimum of 1 share, so if a single share was $100, then that was the smallest amount you could purchase. Nowadays, companies like us can buy a single share and split it into parts.…

• Q. How can I invest in a specific company on Stash?

  You have the option of investing in a specific company by purchasing individual stocks in Stash.  There is also the option of investing in a collection of companies by purchasing exchange-traded funds, otherwise known as ETFs. You can see a list of all the available stocks available for individual purchase in the app.…

• Q. What’s the difference between selling partially and selling all?

  At Stash, we believe that you should have the freedom to handle your finances as you see fit. We have a range of options that allow you to manage your investments with pinpoint precision. One of these tools is the ability to sell your investments either partially or totally.…

• Q. If I sold all shares of an investment, why did the value that I sold at change?

  We don’t process sales of investments instantaneously. Since we’re focused on long-term trading rather than day trading, we process sales during 4 trading windows operated each trading day, with 2 in the morning and 2 in the afternoon.  Due to this,…

• Q. Marijuana is still federally illegal in the US. How is legal to invest in this industry?

  As of January 2018, U.S. citizens can legally invest in publicly-traded stocks and funds related to the cannabis industry. There are companies both within the US and abroad that engage in the lawful creation, marketing or distribution of products that use cannabinoids as an active ingredient.…

• Q. Can you lose money investing in stocks?

  As with all forms of investing, there’s a risk of losing money when you invest in stocks. When you buy shares of a publicly traded company, they’re valued at a certain amount. It’s entirely possible for that amount to rise or fall.…

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