Stock-Back™
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Q. Can I use my Stash Stock-Back card (debit card) while traveling?
Your Stash Stock-Back card (your debit card) works in over 125 countries (including purchases, ATM withdrawals, and online transactions). Purchases are subject to foreign transaction fees. Available countries can change without prior notice. …
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Q. How long does it take to receive refunds from returns on my Stash Stock-Back card (debit card)?
The time frame for the return is dependent on the merchant. Merchandise returns can take 3-5 business days to appear in your Stash banking account. *Please note: the timeframe is dependent on the merchant. If you are waiting for a return,…
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Q. I haven’t received my Stash Stock-Back card (debit card). What should I do?
You should receive your Stock-Back® Card1 (debit card) in the mail 7-10 business days after you deposit at least $1 into your Stash banking account. After you receive your new card, activate it directly in the Stash app by following the steps in this article.…
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Q. I’m replacing my Stash Stock-Back card (debit card). Can I continue to use my old card while I wait for a new card?
If you reported your Stash Stock-Back® Card lost or stolen, your old card will no longer work. You will need to wait until your replacement Stock-Back® Card arrives to use your card.1 If your card was damaged,…
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Q. How can I reset my Stash Stock-Back card (debit card) PIN?
Forgot your PIN? No worries—resetting takes seconds. Here’s how to do it. To reset your PIN in the app: Open the Stash app Tap Bank from Home or the bottom navigation bar Tap the settings gear icon on the upper right-hand corner Select Reset Card PIN Select a new 4 digit PIN As a final step,…
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Q. When do I get my stock reward?
All Stock-Back® rewards are currently available for your portfolio regardless of your risk level.1 1 All rewards earned through use of the Stash Stock-Back® Debit Mastercard® will be fulfilled by Stash Investments LLC and are subject to Terms and Conditions.…
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