• Q. What merchants can I earn Stock-Back® from?

  There are over 11 million¹ places in the U.S. you can earn Stock-Back. When you spend with your Stash Stock-Back card (your debit card) at a merchant, we’ll reward you with stock in that company—if it’s on our platform.…

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• Q. Can I use my Stock-back card (debit card) at a gas station?

  Yes. Remember to select ‘Debit’ when you use your stock-back card (debit card) at the pump. You can also pay inside at the counter. Please note: Gas stations can hold up to $100.00 when you swipe your card at the pump because they do not know the final amount of the sale.…

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• Q. What stocks will I earn with Stock-Back?

  Stock-Back® Rewards let you invest where you shop. When you spend at companies using your Stash Stock-Back® Card¹ (your debit card), you earn stock in those companies.  For example, if you buy from Amazon, a little piece of Amazon stock is coming your way.…

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• Q. How will I know I’ve earned Stock-Back?

  We’ll send you a push notification (or email) to let you know when you earn Stock-Back. You’ll get this shortly after your debit card purchase—usually immediately, but it can sometimes take longer (up to a few hours). Stash Stock-Back™ is currently only available in the mobile app.…

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• Q. When will I receive my Stash Stock-Back card (debit card)?

  Your physical Stash Stock-Back card (debit card) will be mailed out once funds have landed in your banking account. It should take 5-7 business days for your card to arrive.…

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• Q. Can I use my Stash Stock-Back card (debit card) while traveling?

  Your Stash Stock-Back card (your debit card) works in over 125 countries (including purchases, ATM withdrawals, and online transactions). Purchases are subject to foreign transaction fees. Available countries can change without prior notice. …

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• Q. How much stock will I earn with Stock-Back?

  For every qualifying purchase you make², you will earn at least 0.125% Stock-Back—and up to 5% in bonus Stock-Back with certain merchants! For a full list of bonuses and more details, see the Stock-Back© Rewards Bonuses terms and conditions. DISCLOSURES ¹Stash Stock-Back® Rewards is not sponsored or endorsed by Green Dot Bank,…

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• Q. How long does it take to receive refunds from returns on my Stash Stock-Back card (debit card)?

  The time frame for the return is dependent on the merchant. Merchandise returns can take 3-5 business days to appear in your Stash banking account. *Please note: the timeframe is dependent on the merchant. If you are waiting for a return,…

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• Q. I’m replacing my Stash Stock-Back card (debit card). Can I continue to use my old card while I wait for a new card?

  If you reported your Stash Stock-Back card (debit card) lost or stolen, your old card will not function. You will need to wait until your replacement Stock-Back card arrives to continue to use your card. If your card was damaged, or if you never received your card,…

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• Q. When will I see the stock from Stock-Back added to my portfolio?

  After your Stash debit card purchase, it can take up to 4 business days for Stock-Back credit to appear in your Stash Invest account. Keep in mind business days are Monday through Friday, excluding weekends and market holidays. DISCLOSURES Stash Stock-Back® Rewards is not sponsored or endorsed by Green Dot Bank,…

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• Q. How often do the merchants in the Stock-Back™ bonus program change?

  Merchants included in Stock-Back™ bonuses are updated monthly and available for a limited time only. See full terms and conditions here. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank, Member FDIC,…

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• Q. Can I link my Stash Stock-Back card (debit card) to Venmo, Square Cash, Apple Pay and Google Pay?

  Square Cash and Venmo : Yes! You can add your Stash Stock-Back card (your debit card) as a payment method for Venmo, Apple Pay, Google Pay, and Square Cash. You can transfer your available balance from these platforms into your Stash banking account.…

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  • Digital wallet

• Q. How can I reset my Stash Stock-Back card (debit card) PIN?

  Forgot your PIN? No worries—resetting takes seconds. Here’s how to do it. To reset your PIN in the app: Open the Stash app Tap Bank from Home or the bottom navigation bar Tap the settings gear icon on the upper right-hand corner Select Reset Card PIN Select a new 4 digit PIN As a final step,…

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• Q. What purchases qualify for Stock-Back?

  For the most part, your regular purchases—including gas, groceries, and dining—will qualify for Stock-Back. Non-qualifying purchases include ATM withdrawals, gift or prepaid cards, and money orders. For a full list and more details, see the terms and conditions.   Stash Stock-Back™ is currently only available in the mobile app.…

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• Q. What are Stock-Back™ rewards?

  Smart portfolios investment decisions are made by experts*—the Smart Investment Team, who have experience executing successful trade strategies for customers.  DISCLOSURES *This type of account is a Discretionary Managed Account. This is an individual taxable brokerage account that Stash has full authority to manage according to a specific investment mandate.…

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• Q. When do I get my stock reward?

  If you have push notifications on, you’ll be notified of your stock reward immediately after purchasing! Your stock reward will be in your Invest activity within 1 business day. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. What are Stock-Back™ bonuses?

  With Stock-Back® Rewards, you earn a piece of stock (0.125%) on almost every swipe of a Stock-Back® Card¹(your debit card). Stock-Back bonuses work the same way, but the benefits are super-charged—when you shop with some merchants you can unlock up to 5% back as stock.…

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• Q. How long will it take to receive my replacement Stash Stock-Back card (debit card)?

  Your replacement Stock-Back card (your debit card) should arrive in approximately 5-7 business days. If you need assistance, please reach out to Customer Support team. *Debit Account Services provided by and Stash Visa Debit Card issued by Green Dot Bank, Member FDIC,…

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• Q. I no longer want participate in the Stock-Back™ program. How do I opt out?

  Please send an email to optout_stock_back@stash.com and you’ll be removed from the program within 3 business days. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A.…

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• Q. I think I’m missing a Stock-Back™ reward. What can I do?

  If you’re missing a Stock-Back™ reward, don’t worry. We’ll get it all cleared up for you. Please reach out to Support to get the ball rolling. DISCLOSURES Stash Stock-Back® Rewards is not sponsored or endorsed by Green Dot Bank, Green Dot Corporation,…

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