I closed my account, why am I still getting emails from you?
Since we’re legally required to send our clients statements about their account activity, you may receive the occasional update from us after your account has been closed, though this is rare. We also send tax documents by email, making it easy for you to comply with the IRS’s reporting requirements for taxable income earned from a brokerage account.
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Q. The New Stash Banking—What’s New and What Changed
Beginning in fall 2022, Stash will be switching banking providers. This move will provide more autonomy for Stash in banking decisions, and will provide more benefits to customers. You can read about our decision here. You may be wondering—what steps do I need to take after I’ve transitioned my banking account?…
Q. Need to upload documents to verify your identity when opening a Stash account?
During the course of signing up for your new Stash account, we may ask you for proof of identity via either your driver’s license or passport. Why do we need this information? The USA Patriot Act requires us to verify your identity—it helps us keep all 6+ million Stashers safe,…
Q. What is happening to my Stash Banking Account issued by Green Dot Bank?
What is happening to my Stash banking account issued by Green Dot Bank? We are switching to a new banking partner. The transition is easy! We’ll transfer your funds automatically in just a few minutes. If you do not complete the transition,…
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