Top questions

• Q. Can I withdraw or transfer money from my Stash account whenever I want?

  You can transfer or withdraw your money out of your Stash account whenever you want, but you can only do so out of your Stash banking account or your portfolio cash in your investment portfolios.  If you want to transfer or withdraw your investments,…

• Q. What am I investing in on Stash?

  With Stash, the thousands of investment choices fall into  buckets. The first bucket is stocks, which are little pieces of ownership in a single company. The second is Exchange Traded Funds (ETFs), which are baskets of investments traded on stock exchanges.…

• Q. What retirement accounts does Stash offer?

  Stash offers two types of retirement accounts (also known as IRAs): a Roth IRA or a Traditional IRA. When you sign up for Stash, we’ll help you pick the account that’s right for you.  By adding a little money to your retirement account consistently over time,…

• Q. How do I get started with Stash Invest?

  We’re making it easy to invest in what matters to you based on your interests, beliefs and goals.  All you need to get started is 2 minutes and $1. Here’s how to set up your Stash account Create an account in the iOS app,…

• Q. How do I link or change the bank account I have linked to Stash?

  You can link your external bank account to Stash. With a successfully linked external bank account, you are able to transfer money into Stash and invest. Your external bank will appear as an option in the Transfers menu after it’s linked.…

• Q. Why should I invest?

  Investing can be a great way to make your money work for you. Keeping money in a regular bank account (and out of the market) means it’s just sitting there, probably not gaining much value. When you invest money, it can grow and gain value.…

• Q. What are the trading fees?

  Unlike other investing apps, Stash doesn’t charge any add-on trading commissions¹ or electronic statement fees. ¹Clients may incur ancillary fees charged by Stash and/or it’s custodian that are not included in the monthly Wrap-Fee.…

• Q. What happens to my account if Stash goes out of business?

  We have every intention of sticking around for the long term. However, if anything happens to Stash that required us to close up shop, you would maintain control of your account. No matter what, your investments are always yours. All Stash accounts are held by our trusted partner and custodian Apex Clearing,…

• Q. What is an ETF?

  ETF stands for Exchange-Traded fund. Exchange-Traded means you can buy and sell ETFs on public stock exchanges like the Nasdaq or the New York Stock Exchange. In this context, a fund is a bundle of assets (usually stocks, bonds and/or cash).…

• Q. What makes Stash different?

  We stand out from the crowd in a few ways. Here’s how: Stash tailors investments to your interests and beliefs With us, you choose investments from a curated set of options that have been picked by our team and suggested to you based on the answers to questions we ask when you sign up.…

• Q. How do I sell an investment?

  Stash makes selling investments easy and painless. When selling, you have the option to sell a specific dollar amount or the entire investment. Please note that there’s a mandatory two business day holding period after the sale before your cash will be available to use.…

• Q. What tax documents should I receive?

  Stash will email you when your tax forms become available. You can access historical documents year round  Tax Documents section of Account Management. Stash will make your relevant tax documents available online in mid February. The forms you’ll be receiving represent your account activity from the previous calendar year or any activity completed to qualify for that year’s contributions.…

• Q. How long does it take to transfer funds to my Stash invest account?

  When you transfer money from your external bank account to your Invest account, you’ll be able to invest almost instantly. With that said, it’ll take up to 5 business days for the funds to actually transfer out of your external bank account.…

• Q. Can I rollover money from an old IRA into Stash Retire?

  We’re not able to rollover other IRAs into Stash Retire at this time, but we’re planning on offering this in the future. Stay tuned for updates on this.…

• Q. What is a dividend?

  A dividend is a payment to a shareholder when a company shares its profits. When a business makes a profit, they can choose to pay dividends to shareholders. If you own shares, you get a certain amount of the profit. These payments to shareholders that come out of the profits are dividends.…

• Q. What is a custodial account?

  What is a Custodial account? A Custodial account allows a parent, guardian, or other family members/friends to open an investing account for a minor. The adult (or custodian) who opens the account manages the investments until the minor reaches the age of majority.…

• Q. Can I purchase individual stocks on Stash?

  Absolutely you can! We support trading of individual stocks and ETFs. You’ll find these your Invest tab, which is accessible via the navigation bar on the Home page. What’s the difference between a single stock and an ETF? Purchasing single stocks means you’re investing in shares of an individual company.…

• Q. What Are Stash’s Trading Windows?

  Stash uses four trading windows because our platform is not intended to be used for day trading, but rather for long-term investing. By investing small amounts in a diversified portfolio over a long period of time, you can minimize your risk and save for your future.…

• Q. How Do I Close My Stash Subscription?

  We’ll be sorry to see you go! You can close your subscription at any time in the app or online at Stash.com.  Keep reading to learn what to do before you close, and how to close your subscription in the app or on the web.  …

• Q. How is my money on Stash protected?

  No matter what, your investments are always yours. All Stash accounts are held by our trusted partner and custodian Apex Clearing, a registered broker-dealer regulated by FINRA. At Apex, your investments are protected up to a maximum of $500,000 total, including $250,000 in cash balances through the Securities Investor Protection Corporation (SIPC).…

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