Why did the price I bought or sold my investments at change? What are Trading Windows?
When you sell an investment on Stash, your transaction is queued up and executed during one of our four trading windows (two in the morning and two in the afternoon, Monday to Friday, excluding market holidays).
The price you see after the sale has settled is the price at the time we processed your sale. This means the sale price of your stock may change because we don’t sell your investment immediately when you initiate a sale.
Stash uses four trading windows because our platform is not intended for day trading but rather for long-term investing.
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Q. FAQ: Account Management
Password and log-in support Forgot your password? Can’t remember your password? Click here to reset it. Need to change your password? If you use your email address to sign in: Enter your email into the login screen at https://login.stash.com You will see an option to Reset Password.…
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Q. FAQ: Dividends
What is a dividend? A dividend is a payment to a shareholder when a company shares its profits. The amount of dividends you receive will be proportional to the amount of stock you own in that company. Learn more about how dividends work in this article.…
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Q. Can I increase my transfer limits?
To request a temporary increase to your transfer limits, please reach out to Stash Support. Call us Monday-Friday 8:00am-8:00pm ET at (800) 205-5164 Email us anytime at support@stash.com…
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