Why Am I Being Asked to Provide a Trusted Contact?
We at Stash are legally required to ask you whether or not you would like to add a Trusted Contact for your account(s). Adding a Trusted Contact is NOT required. If you should choose to add one, anyone you trust who is 18 or older is eligible.
Note: Your Trusted Contact does not need to be the same as your account beneficiary.
Stash will only contact your Trusted Contact if we have reason to believe there is possible financial exploitation occurring in your account. This information will be used to confirm the specifics of your contact information, health status, or identity of legal guardian, executor, or holder of power of attorney. Your Trusted Contact will not have access to other account information.
A Trusted Contact can be added, modified, or removed from your account at any time by contacting us.
- Phone: 800-205-5164 from 8:00 a.m.-8:00 p.m. ET Monday-Friday
- Email: support@stash.com
Related questions View all Setting up Your Stash Account
-
Q. FAQ: Account Management
Password and log-in support Forgot your password? Can’t remember your password? Click here to reset it. Need to change your password? If you use your email address to sign in: Enter your email into the login screen at https://login.stash.com You will see an option to Reset Password.…
-
Q. FAQ: Dividends
What is a dividend? A dividend is a payment to a shareholder when a company shares its profits. The amount of dividends you receive will be proportional to the amount of stock you own in that company. Learn more about how dividends work in this article.…
-
Q. What do I need to start using Stash?
You need to: Be 18 or older To open a Stash account, you must be at least 18 years old. This one’s not up to us; it’s the law. If you’re an adult looking to open an account on behalf of a child in your life,…
Didn’t find your answer?
Need help? Email us anytime at support@stash.com
Call us Monday-Friday 8:00am-8:00pm ET
