Stash Learn

Why Am I Being Asked to Provide a Trusted Contact?

We at Stash are legally required to ask our clients whether they would like to add a Trusted Contact for their account(s). Adding a Trusted Contact is NOT required. If you should choose to add one, anyone you trust who is 18+ is eligible. They do not need to be the same as your account beneficiary.

Stash will only contact your Trusted Contact if we have reason to believe there is possible financial exploitation occurring in your account. This information will be used to confirm the specifics of your contact information, health status, or identity of legal guardian, executor, or holder of power of attorney. Your Trusted Contact will not have access to other account information.

A Trusted Contact can be added, modified, or removed from your account at any time by contacting us.

  • Calling: 1 (800) 205-5164 from 8:30 a.m.-6:30 p.m. ET Monday-Friday, and from 12:00 p.m.-5:00 p.m. ET Saturday and Sunday
  • Emailing: support@stash.com 

Related questions View all Getting Started

Didn’t find your question?

Tell us what you’re looking for, and we’ll search for resources that could help.

Ask your question