Why is Stash asking me for photo ID?
We take your privacy very seriously—when you open an account with us, we want to make sure it’s really you to protect against things like identity theft. So, if we ask you for a photo of your government-issued identification, don’t worry. We’re just making sure we’re opening an account for the right person.
Still have questions? Please reach out to Support.
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Q. How do I lock my Stash Stock-Back Card?
Misplaced your wallet and worried that fraudsters have it? Don’t panic—Stash offers the ability to lock and unlock your Stock-Back Card¹ (your debit card). You can keep looking for your card without worrying about unauthorized transactions. Locking is easy—here’s how: In the app: Open Stash.…
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Q. How do I cancel my Stash+ subscription?
Canceling your Stash+ is easy and can be done from the web. We don’t currently support canceling your subscription in the app. Here’s how to do it: Navigate to your Manage account page and log into your account. Here you’ll see options to close your Personal portfolio and your Retirement portfolio.…
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Q. How do I close my Stash Growth subscription?
We will be sorry to see you go! You can start your cancel request at any time online at Stash.com. See below to get started—note that currently, you can only make your cancel request online at this time. Steps for canceling Stash Growth subscription: Log into Stash.com.…
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