• Q. How Do I Sign up for a Crypto Account?

  You can easily sign up for your cryptocurrency account from the Stash app or website. You must enroll and accept our Agreements before opening your crypto account. In order to open a crypto account, you must successfully complete registration and open a taxable brokerage account.…

• Q. What is the Maintenance Window for Crypto?

  Every day between 5:30-6:05 p.m. ET, crypto purchases and sales will be unavailable due to maintenance. During this time you will not be able to trade cryptocurrencies. After the maintenance window has passed, try your trade again. We offer crypto trading 24/7 so you can complete your transaction at any time outside of the maintenance window*. …

• Q. Does Stash Offer Crypto Wallets?

  Stash does not offer a crypto wallet to store your coins; however, your coins will be held in a separate account that is just for cryptocurrencies. You will see your coins listed as separate line items within your Personal Invest Portfolio1. …

• Q. Can I Transfer my Crypto Coins to Another Platform?

  If you’re looking to transfer your crypto coins to another platform with an ACAT transfer, you won’t be able to transfer the coins. If you request an ACAT for the securities held in your brokerage account, crypto assets held in your crypto account are sold,…

• Q. Can I Make Crypto Investments Part of my Recurring Transactions Allocation?

  Great news! You are now able to add cryptocurrency investments to your auto invest schedule. Follow the steps in this article to add a new auto invest schedule, or update an existing one. Add new auto invest schedule: On the app: Login to the Stash app. …

• Q. Using the Crypto Calculator

  Investing is not without risks. We’ll level with you—and help keep you on track. You can use the Stash crypto calculator to help you keep a balanced portfolio. We’ll run the numbers to help you minimize risk. Please note, in order to use the crypto calculator,…

• Q. What Happens to Crypto Investments When I Close my Stash Subscription?

  When you close your Stash subscription, your crypto assets in your crypto account will be sold. The proceeds will be returned to your linked external bank account. Please note that if you close your Personal portfolio, you will not be able to maintain a separate crypto account. …

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• Q. Buying Crypto on Stash

  Click the links below to jump ahead to that section in this article. Introduction to Buying Crypto on Stash/What Coins we OfferHow to Buy Crypto on the Stash AppHow to Buy Crypto on the Stash WebsiteCrypto and Fees  Introduction to Buying Crypto on Stash/What Coins we Offer If you have an active Personal Invest Portfolio¹,…

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• Q. What’s the Deal with Crypto and Taxes?

  During tax season, Apex Crypto will provide Stash customers with a Profit and Loss statement that can be inputted into your chosen tax software. This document will be available by the end of January in the Tax Documents section of your Stash account.…

• Q. Selling Crypto on Stash

  Click the links below to jump ahead to that section in this article.  Introduction to Selling Crypto on Stash How to Sell Crypto on the Stash App How to Sell Crypto on Stash.com Crypto and Fees Introduction to Selling Crypto on Stash …

• Q. How is Buying Cryptocurrency Different from Trading Equities on Stash?

  There are some key differences between cryptocurrencies, stocks, and exchange-traded funds (ETFs). Cryptocurrencies are like digital money, while stocks represent pieces of company ownership. ETFs are bundles of various stocks and other securities. Another distinction of cryptocurrency is the fact that it’s a highly volatile investment.…

• Q. How do I Close my Crypto Account?

  Want to opt out of crypto in your Smart Portfolio? Email us at support@stash.com to request an opt out. Opt outs may take up to 30 days fully process.  Looking to close your crypto account completely? You’ll have to close your Personal Invest Portfolio1. …

• Q. What is the Crypto Beta Group?

  Our rollout for crypto will be made up of multiple phases. This way we can slowly roll out cryptocurrency without doing too much too fast. The Beta group is the first wave of customers who will have the option to trade crypto.…

• Q. Cryptocurrency Basics

  It’s official, Stash is stepping into the crypto game! That’s right, Stash is now enabling the ability for customers to invest in cryptocurrencies like Bitcoin, Ethereum, Litecoin and more. To help protect you from price manipulation and potential fraud, we only offer large,…

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