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Q. I was trying to switch my direct deposit, but I think I entered some of my information wrong, and I can’t set it up again. What do I need to do?
Don’t worry. We’re here to help! First, reach out to your employer and let them know they should receive a corrected direct deposit form from us in a few days. Then, reach out to us—we’ll work with you on the next steps,…
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Q. I switched my direct deposit and it says Switch Initiated—now what?
Once your direct deposit change says “switch initiated”, you can sit back, and relax! Keep in mind that switching your direct deposit can take one to two pay periods or up to 60 days, even after the switch shows initiated in our system.…
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