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Q. I used the wrong PIN and I’m locked out of my Stash banking account. What should I do?
After several invalid PIN attempts at an ATM, your card will be locked. If your card does get locked, don’t worry—you can easily unlock it from within the Stash app in just a few minutes! Follow these steps to unlock your Stock-Back® Card: Login to the Stash app. …
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Q. Why was my Stash Stock-Back card (debit card) transaction declined?
Your Stock-Back® Card1 (debit card) transaction could be declined for several reasons, such as insufficient funds in your account to cover the transaction, or if the activity is outside of your normal spending patterns. Please give us a call at 800-205-5164 from 8:00 a.m.-8:00 p.m.…
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