Digital wallet
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Q. Why do I need to verify my Stash Stock-Back card (debit card) for a digital wallet?
For security purposes, Apple Pay, Google Pay or Samsung Pay may ask for additional information to add your Stock-Back card (your debit card). If necessary, the Apple Pay, Google Pay or Samsung Pay Wallet will instruct you how to validate your card.…
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Q. Can I make returns using my digital wallet?
Absolutely—the way you make returns is determined by your device. For information on returns using Apple Pay, click here. For information on returns using Samsung Pay, click here. For information on returns using Google Pay, click here. DISCLOSURES Apple, the Apple logo,…
Learn Weekly
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Q. Why is my device no longer supported by Stash?
Over time, we may not be able to support all devices. If this is the case for you, we’re very sorry for the inconvenience. But don’t worry, you’ll always be able to access Stash from the web. We prioritize keeping sensitive information as secure as possible.…
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Q. Am I liable for unauthorized charges made with my digital wallet?
Don’t worry, you are protected against unauthorized charges, both online and in person. Please let us know at once if you suspect unauthorized use of your digital wallet. Want to know more about how we work to keep you safe? Here’s some more information about our strategy to protect your money.…
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Q. How do I make my Stash Stock-Back card (debit card) the default payment card for my digital wallet?
For Apple Pay: Go into Settings and choose Wallet & Apple Pay. Tap Default Card selection and choose your Stash Stock-Back card (your debit card) as your default. For Google Pay: Select cards in the lower right of the Google Pay app.…
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Q. What should I do if my device that stores my digital wallet is lost or stolen?
Smart devices have powerful security features that should be turned on if something happens to them. If lost or stolen, your first step should be to engage those features, which vary by provider: Visit the Apple support site for Apple Pay Visit the Google support site for Google Pay Visit the Samsung support site for Samsung Pay If your device is unable to be locked,…
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