• Q. What happens if my withdrawal gets rejected?

  If your withdrawal request is rejected for any reason, we’ll hold onto the withdrawn cash in your Stash account for up to 5 business days. During this time period, you can retry the withdrawal request. If it’s still unsuccessful, we’ll reinvest this money into your portfolio.…

  • Smart Portfolio

• Q. How can I close my Smart investing account?

  If you only want to close your Smart invest account, but leave your subscription open, you’ll need some help. Contact us at Support to get the ball rolling. The procedure to close your account and subscription is different depending on which type of subscription plan you’ve chosen.…

  • Smart Portfolio

• Q. What is a Smart portfolio and what is the approach to investing in a Smart portfolio?

  A few features of the Smart portfolio make it, well, smart. The portfolios are built by a team of investment experts who are part of the Stash Investment Team. TA Smart portfolio is also tailored to your Stash risk profile, which takes your risk tolerance and time horizon into consideration.…

  • Smart Portfolio

• Q. Who made these Smart portfolios?

  Smart portfolios investment decisions are made by experts*—the Smart Investment Team, who have experience executing successful trade strategies for customers.  DISCLOSURES *This type of account is a Discretionary Managed Account. This is an individual taxable brokerage account that Stash has full authority to manage according to a specific investment mandate.…

  • Smart Portfolio

• Q. How do I withdraw money from my smart portfolio?

  Withdrawing money from your Smart portfolio works the same way as withdrawing from any other Stash portfolio. It can be done in the app or online. When you withdraw funds, you can choose to transfer them to your Stash banking account1 or your external bank account.…

  • Smart Portfolio

• Q. How long does a withdrawal take from a Smart portfolio?

  When you request a withdrawal from your Smart portfolio, we’ll take over. First, we sell off the required amount of holdings to match your withdrawal request. Investment sales are required to satisfy your withdrawal request and may take up to two business days to complete and settle.…

  • Smart Portfolio

• Q. How much can I withdraw from my smart portfolio?

  You can request a withdrawal from your smart portfolio for up to the total value of your Smart portfolio — minus any pending withdrawals. For example, if your Smart portfolio is worth $1,000, you can request a withdrawal for the full balance of $1,000 or any number up to $900.…

  • Smart Portfolio

• Q. Once I deposit money into my Smart portfolios, do I need to do anything?

  Nope! We’ll handle the rest—this is smart investing, after all.  You might want to consider investing (depositing money) regularly, though. That way your investments can grow through the magic of compound interest.  DISCLOSURES This type of account is a Discretionary Managed Account.…

  • Smart Portfolio

• Q. Can I modify the smart portfolio, ie. add stocks?

  Nope. Smart Portfolios are managed for you by a team of investment experts who are part of the Investment Team. The team uses your individual risk profile to make investment decisions, and it’s impossible to add a different asset without changing overall riskiness.…

  • Smart Portfolio

• Q. When will my trades get executed in my Smart portfolio?

  Once your money has completed the transfer and arrived in your account, we’ll execute your trades. Typically, this takes 1-2 business days. Please note that a business day is Monday through Friday, excluding weekends and US market holidays. DISCLOSURES This type of account is a Discretionary Managed Account.…

  • Smart Portfolio

• Q. A Letter from the Stash Investment Team: Adding Crypto to Smart Portfolios

  Today Stash is excited to introduce Smart Portfolio with cryptocurrency exposure, an essential part of a future-proofed portfolio.Stash was founded to empower everyday Americans to build wealth. That’s why, since day one, we’ve committed to being a registered investment advisor. We serve our customers’ best interests,…

  • bitcoin
  • crypto

• Q. Who is eligible, how do you upgrade into it?

  The Smart Portfolio is offered to customers enrolled in our Stash Growth and Stash+ subscriptions. To upgrade your subscription, go to your profile icon in the top left corner of the app, tap “Subscription plan” and select your preferred option. The Smart Portfolio best aligns with the goals of users who seek more guidance on their investing journey.…

  • eligible for smart
  • get smart portfolio

• Q. Why Smart?

  There are lots of reasons to choose Smart! Smart Portfolio helps you build long-term wealth at any time—regardless of your financial background or level of investing experience. It’s an excellent option for those who are looking for a “set-it-and-forget-it” approach to investing.…

  • Smart Portfolio

• Q. How is this Smart Portfolio recommended for me?

  The Smart Portfolio mix is selected to be best-suited to your risk profile. Staying invested is really important, and we know that you are more likely to stay the course if your portfolio offers you a comfortable balance of growth and volatility (or the most comfortable balance of reward versus risk over the long term).…

  • smart mix
  • Smart Portfolio

• Q. What are the fees for this account?

  Nothing in addition to your monthly subscription fee! If you’re a Stash Growth or Stash+ customer, you automatically have access to Smart Portfolio and there are no additional fees for having one. DISCLOSURES A “Smart Portfolio” is a Discretionary Managed account whereby Stash has full authority to manage.…

  • maintenance fees
  • smart fees

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