Tips & Guidance
-
Q. Freeriding: Definition, Examples and Penalties
What’s freeriding? Freeriding happens when someone buys a security with unsettled funds in the account and subsequently sells the security before fully paying for it. Please note that securities freeriding is a violation of the Federal Reserve Board’s Regulation T. Freeriding example 1: Alan has $0 cash available to trade.…
-
Q. IRA Close or Withdrawal State IRA Withholding Requirements
Traditional IRA required state withholdings. If you’re requesting to make a partial withdrawal from your Traditional Individual Retirement Account (IRA), or to close it completely, you’ll need to fill out a withdrawal form before the account can be closed. On this form,…
-
Q. FAQ: Subscription and Payment Methods
How do I change my subscription plan? Stash offers two subscription plans: Stash Starter ($3/month or $32/year) and Stash+ ($12/month or $129/year). Stash makes it easy to upgrade or downgrade your subscription plan at any time from the app or web.…
-
Q. Why did the price I bought or sold my investments at change? What are Trading Windows?
When you sell an investment on Stash, your transaction is queued up and executed during one of our four trading windows (two in the morning and two in the afternoon, Monday to Friday, excluding market holidays). The price you see after the sale has settled is the price at the time we processed your sale.…
-
Q. What do I need to start using Stash?
You need to: Be 18 or older To open a Stash account, you must be at least 18 years old. This one’s not up to us; it’s the law. If you’re an adult looking to open an account on behalf of a child in your life,…
-
Q. FAQ: Account Management
Password and log-in support Forgot your password? Can’t remember your password? Click here to reset it. Need to change your password? If you use your email address to sign in: Enter your email into the login screen at https://login.stash.com You will see an option to Reset Password.…
Didn’t find your answer?
Need help? Email us anytime at support@stash.com
Call us Monday-Friday 8:00am-8:00pm ET