How do I protect my Stash account?
Stash accounts require a unique user ID, password, and PIN. You also have the option of using biometric/fingerprint recognition for account access, which can help keep your account secure.
We also recommend always logging out after use. We automatically log you out of the app after periods of inactivity and require you to enter your passcode to get back in.
Additionally, you should choose a difficult-to-guess password. It should be different from all your other passwords.
On our end, we encrypt everything with 256k bit encryption and Secure Sockets Layer (SSL). Learn more about security at Stash.
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