How do I protect my Stash account?
Stash accounts require a unique user ID, password, and PIN. You also have the option of using biometric/fingerprint recognition for account access, which can help keep your account secure.
We also recommend always logging out after use. We automatically log you out of the app after periods of inactivity and require you to enter your passcode to get back in.
Additionally, you should choose a difficult-to-guess password. It should be different from all your other passwords.
On our end, we encrypt everything with 256k bit encryption and Secure Sockets Layer (SSL). Learn more about security at Stash.
Related questions View all Security
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Q. How do I lock my Stash Stock-Back Card?
Misplaced your wallet and worried that fraudsters have it? Don’t panic—Stash offers the ability to lock and unlock your Stock-Back Card¹ (your debit card). You can keep looking for your card without worrying about unauthorized transactions. Locking is easy—here’s how: In the app: Open Stash.…
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Q. How do I cancel my Stash+ subscription?
Canceling your Stash+ is easy and can be done from the web. We don’t currently support canceling your subscription in the app. Here’s how to do it: Navigate to your Manage account page and log into your account. Here you’ll see options to close your Personal portfolio and your Retirement portfolio.…
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Q. How do I close my Stash Growth subscription?
We will be sorry to see you go! You can start your cancel request at any time online at Stash.com. See below to get started—note that currently, you can only make your cancel request online at this time. Steps for canceling Stash Growth subscription: Log into Stash.com.…
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