How long does it take to receive refunds from returns on my Stash Stock-Back card (debit card)?
The time frame for the return is dependent on the merchant. Merchandise returns can take 3-5 business days to appear in your Stash banking account. *Please note: the timeframe is dependent on the merchant.
If you are waiting for a return, contact the merchant directly to see if they can provide additional assistance.
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Q. How do I lock my Stash Stock-Back Card?
Misplaced your wallet and worried that fraudsters have it? Don’t panic—Stash offers the ability to lock and unlock your Stock-Back Card¹ (your debit card). You can keep looking for your card without worrying about unauthorized transactions. Locking is easy—here’s how: In the app: Open Stash.…
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Q. Do I need to add cash to my Stash banking account to receive my Stash Stock-Back Card (debit card)?
Yes. To receive your Stash Stock-Back card (your debit card), you must add at least $1 to your Stash banking account cash balance.…
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Q. Can I use my Stash Stock-Back card (debit card) while traveling?
Your Stash Stock-Back card (your debit card) works in over 125 countries (including purchases, ATM withdrawals, and online transactions). Purchases are subject to foreign transaction fees. Available countries can change without prior notice. …
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