Stash Banking Account
Q. Can I use my Stock-Back card (debit card) at a gas station?
Yes you can! Remember to select Debit when you use your Stock-Back® Card at the pump. You can also pay inside at the counter. Please note: Gas stations may hold up to $175 when you swipe your card at the pump because they do not know the final amount of the sale.…
Q. How can I sign up for a Stash banking account?
If you are entirely new to Stash, download the Stash app or go to stash.com—we can get you up and running in no time. If you are already a Stasher, you are only a few minutes away from having a Stash banking account.…
Q. Can I use my Stash Stock-Back card (debit card) while traveling?
Your Stash Stock-Back card (your debit card) works in over 125 countries (including purchases, ATM withdrawals, and online transactions). Purchases are subject to foreign transaction fees. Available countries can change without prior notice. …
Q. How long does it take to receive refunds from returns on my Stash Stock-Back card (debit card)?
The time frame for the return is dependent on the merchant. Merchandise returns can take 3-5 business days to appear in your Stash banking account. *Please note: the timeframe is dependent on the merchant. If you are waiting for a return,…
Q. Can I connect more than one external bank account to my Stash banking account?
Your Stash banking account1 can only be connected to one external bank account at a time, but you can change which external bank account you have linked to Stash at any time. Follow these steps to change your linked external bank account: In the app: Login to the Stash app. …
Q. How do I dispute a transaction?
We understand the importance of knowing what’s going on with your money. If you see something that doesn’t look right, you can dispute a charge directly from the app or web 24/7. You may also call us at (800) 205-5164 from 8:30 a.m.-8:00 p.m.…
Q. What are the fees for Stash banking accounts?
There are no overdraft fees, monthly minimums, or maintenance fees associated with Stash banking accounts1. However, other fees may apply. Please see our Deposit Account Agreement to locate any fees associated with your Stash banking account. 1 Stash Banking services provided by Stride Bank,…
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