• Q. What is a Stash banking account?

  Stash banking account is a digital banking service powered by Green Dot to help you do more with your money. Whether you are looking to take a vacation or just stay on top of your bills, a Stash banking account can help you spend wisely,…

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• Q. How can I access my Stash banking account?

  Stash banking will be available through a tile on the home feed.  While we will not be on your street corner, we’ll be in your pocket. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. What merchants can I earn Stock-Back® from?

  There are over 11 million¹ places in the U.S. you can earn Stock-Back. When you spend with your Stash Stock-Back card (your debit card) at a merchant, we’ll reward you with stock in that company—if it’s on our platform.…

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• Q. Where Can I Find My Stash Banking Account Number and Routing Number?

  You can find your Stash banking account number and routing number in the mobile app or on web. In the app: Tap Bank in the navigation. Tap the gear icon in the top right. Tap Account and routing numbers On web: Tap Bank in the navigation.…

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• Q. Can I use my Stock-back card (debit card) at a gas station?

  Yes. Remember to select ‘Debit’ when you use your stock-back card (debit card) at the pump. You can also pay inside at the counter. Please note: Gas stations can hold up to $100.00 when you swipe your card at the pump because they do not know the final amount of the sale.…

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• Q. How can I sign up for a Stash banking account?

  If you are entirely new to Stash, download the Stash app or go to stash.com—we can get you up and running in no time. If you are already a Stasher, you are only a few minutes away from having a Stash banking account.…

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• Q. Where can I deposit cash into my Stash banking account?

  You can deposit cash at any of our participating retailers nationwide including CVS Pharmacy®, Walgreens, Rite Aid, and Walmart for a fee up to $4.95. To deposit cash, take your cash and your Stash Stock-Back card (your debit card) to one of the participating retailers and swipe your card or hand it along with the cash to the cashier at the register.…

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• Q. Can I deposit a check into my Stash Bank account?

  Yes! To deposit a check: Open your Stash app and go to the Bank tile Hit the gear button on the upper-right corner Select Transfers, direct deposit, tools under Move money Find Deposit a check and follow the instructions Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. What ATMs can I use with my Stash banking account?

  With a Stash banking account, you will have free access to over 19,000 ATMs within the Allpoint ATM network. Enter your location to find an in-network, fee-free ATM near you! https://www.stash.com/atm-locator Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. What stocks will I earn with Stock-Back?

  Stock-Back® Rewards let you invest where you shop. When you spend at companies using your Stash Stock-Back® Card¹ (your debit card), you earn stock in those companies.  For example, if you buy from Amazon, a little piece of Amazon stock is coming your way.…

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• Q. How will I know I’ve earned Stock-Back?

  We’ll send you a push notification (or email) to let you know when you earn Stock-Back. You’ll get this shortly after your debit card purchase—usually immediately, but it can sometimes take longer (up to a few hours). Stash Stock-Back™ is currently only available in the mobile app.…

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• Q. When will I receive my Stash Stock-Back card (debit card)?

  Your physical Stash Stock-Back card (debit card) will be mailed out once funds have landed in your banking account. It should take 5-7 business days for your card to arrive.…

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• Q. How do I get paid up to two days early with ASAP Direct Deposit when I switch my direct deposit through Stash?

  ASAP Direct Deposit™ is a feature available with your Stash banking account that allows you to access your money sooner (up to two days earlier!).1 How it works: Oftentimes, your employer or benefits provider will notify our bank of your incoming deposit in advance of your actual payday.…

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• Q. Can I use my Stash Stock-Back card (debit card) while traveling?

  Your Stash Stock-Back card (your debit card) works in over 125 countries (including purchases, ATM withdrawals, and online transactions). Purchases are subject to foreign transaction fees. Available countries can change without prior notice. …

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• Q. How much stock will I earn with Stock-Back?

  For every qualifying purchase you make², you will earn at least 0.125% Stock-Back—and up to 5% in bonus Stock-Back with certain merchants! For a full list of bonuses and more details, see the Stock-Back© Rewards Bonuses terms and conditions. DISCLOSURES ¹Stash Stock-Back® Rewards is not sponsored or endorsed by Green Dot Bank,…

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• Q. Is there another way I can set up my direct deposit instead of switching through Stash?

  You can set up your direct deposit by going to app.stash.com/debit/settings/directDeposit on your mobile device. You’ll find your accounting and routing numbers as well as a direct deposit form you can fill out and send to your employer. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. Can I connect more than one external bank account to my Stash banking account?

  Your Stash banking account can only be connected to one external bank account at a time, but you can absolutely change which external bank account you want linked to Stash. Follow these steps to change external bank accounts.  In the app: Open Stash From the Home screen,…

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• Q. How Do I Close My Stash Banking Account?

  Are you sure you want to close your account? Please remember you can only open one Stash banking account right now.  Once you tell us to close your account, we can’t reverse the process or reopen it. Please contact our customer support team to confirm you would like to close your account.…

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• Q. Does changing the address associated with my banking account also change my address associated with my investment accounts?

  No. At this time, changing your Stash banking account address only changes that account. To update your associated address for any investment account, check out this article on Ask Stash.…

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• Q. How long does it take for money to move from my Stash personal brokerage account to my Stash banking account?

  Transfers are instant between your Stash personal brokerage account and Stash banking account.¹ It may take a few minutes for your balances to update. Transfers between your Stash banking account and Retirement or Custodial accounts may take up to 3 business days to complete.…

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