• Q. What is a Stash banking account?

  Stash banking account is a digital banking service powered by Green Dot to help you do more with your money. Whether you are looking to take a vacation or just stay on top of your bills, a Stash banking account can help you spend wisely,…

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• Q. How can I access my Stash banking account?

  Stash banking will be available through a tile on the home feed.  While we will not be on your street corner, we’ll be in your pocket. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. What merchants can I earn Stock-Back® from?

  There are over 11 million¹ places in the U.S. you can earn Stock-Back. When you spend with your Stash debit card at a merchant, we’ll reward you with stock in that company—if it’s on our platform. If it’s not,…

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• Q. Where Can I Find My Stash Banking Account Number and Routing Number?

  You can view your Stash Banking Account and Routing Numbers in the Stash mobile app or on web. How to see your Stash Banking Account & Rouing Numbers on the Stash app: Open the app Navigate to Spend Click the gear icon in the top right corner Select Account and Routing Numbers How to see your Stash Banking Account &…

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  • account number
  • routing number

• Q. Can I use my debit card at a gas station?

  Yes. Remember to select ‘Debit’ when you use your debit card at the pump. You can also pay inside at the counter. Please note: Gas stations can hold up to $100.00 when you swipe your card at the pump because they do not know the final amount of the sale.…

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• Q. How can I sign up for a Stash banking account?

  To sign up for a Stash banking account, select the tile on the home feed of your Stash App. If you reserved a spot and set aside funds in the Early Reservation fund, select Apply to open your banking account, which is below the amount you’ve reserved,…

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• Q. Where can I deposit cash into my Stash banking account?

  You can deposit cash at any of our participating retailers nationwide including CVS Pharmacy®, Walgreens, Rite Aid, and Walmart for a fee up to $4.95. To deposit cash, take your cash and your debit card to one of the participating retailers and swipe your card or hand it along with the cash to the cashier at the register.…

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• Q. Can I deposit a check into my Stash debit account?

  Yes! To deposit a check: Open your Stash app and go to the Spend tile Hit the gear button on the upper-right corner Select Transfers, direct deposit, tools under Move money Find Deposit a check and follow the instructions Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. What ATMs can I use with my Stash banking account?

  With a Stash banking account, you will have free access to over 19,000 ATMs within the Allpoint ATM network. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A.…

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• Q. What stocks will I earn with Stock-Back?

  When you spend at companies that have stocks listed on our platform, like Walmart, Amazon, and Starbucks, we’ll reward you with Stock-Back in those companies. When you spend anywhere else, like your local car wash, we’ll reward you with a diversified fund instead.…

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• Q. I already have a Stash banking account, but signed up for the Stash+ plan will I get a new debit card? Will my number change?

  No need to worry! All current debit card users will keep the same debit card number.  …

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  • Stash+

• Q. When will I receive my Stash debit card?

  Your physical debit card will be mailed out once funds have landed in your debit account. It should take 5-7 business days for your card to arrive. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. How will I know I’ve earned Stock-Back?

  We’ll send you a push notification (or email) to let you know when you earn Stock-Back. You’ll get this shortly after your debit card purchase—usually immediately, but it can sometimes take longer (up to a few hours). Stash Stock-Back™ is currently only available in the mobile app.…

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• Q. How do I get paid up to two days early with ASAP Direct Deposit when I switch my direct deposit through Stash?

  ASAP Direct Deposit™ is a feature available with your Stash banking account that allows you to access your money sooner (up to two days earlier!).1 How it works: Oftentimes, your employer or benefits provider will notify our bank of your incoming deposit in advance of your actual payday.…

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• Q. How much stock will I earn with Stock-Back?

  You’ll earn 0.125% Stock-Back on all of your purchases every day and up to 5% Stock-Back at certain merchants with Stock-Back bonuses. For a full list and more details, see the terms and conditions. Stash Stock-Back™ is currently only available in the mobile app.…

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• Q. Can I use my Stash debit card while traveling?

  Your debit card works in over 125 countries (including purchases, ATM withdrawals, and online transactions). Purchases are subject to foreign transaction fees. Available countries can change without prior notice. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. Is there another way I can set up my direct deposit instead of switching through Stash?

  You can set up your direct deposit by going to app.stashinvest.com/debit/settings/directDeposit on your mobile device. You’ll find your accounting and routing numbers as well as a direct deposit form you can fill out and send to your employer. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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  • direct deposit

• Q. How can I link an external bank account to my Stash debit account?

  You can link one external bank account to the Stash platform at this time. For instructions on how to do so, please see: How do I link or change the bank account I have linked to Stash? Once this is done,…

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• Q. Does changing the address associated with my banking account also change my address associated with my investment accounts?

  Nope! Your mailing and billing addresses for your bank account are only associated with your bank account. To update your associated address for any investment account, please contact our support team. Debit Account Services provided by Green Dot Bank and Stash Visa Debit card issued by Green Dot Bank,…

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• Q. How Do I Close My Stash Banking Account?

  Are you sure you want to close your account? Please remember you can only open one Stash banking account right now.  Once you tell us to close your account, we can’t reverse the process or reopen it. Please contact our customer support team to confirm you would like to close your account.…

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