Why is my Invest account suspended or inactive?
Stash has reduced your level of service due to inactivity on your brokerage account. This means trading is no longer available to you.
If you’d like to initiate transfers, deposits, or buy/sell securities, you’ll log in to the app to review and agree to the Apex and Stash Capital Customer Account Agreement.
Until you’ve agreed to the Apex and Stash Capital Customer Account Agreement, you’ll still have access to:
- Investment advice and recommendations
- Stash Learn articles and content
Agreeing to the terms in the Apex and Stash Capital Customer Account Agreement will re-activate your access to:
- Initiating transfers
- Depositing to Stash Cash
- Buying/selling securities and/or stocks.
We’re happy to share the Apex and Stash Capital Customer Account Agreement with you as a reference.
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