Why was my Stash Stock-Back card (debit card) transaction declined?
Your Stock-Back® Card1 (debit card) transaction could be declined for several reasons, such as insufficient funds in your account to cover the transaction, or if the activity is outside of your normal spending patterns.
Please give us a call at 800-205-5164 from 8:00 a.m.-8:00 p.m. ET Monday-Friday, or email us at support@stash.com for further assistance.
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1 Stash Banking services provided by Stride Bank, N.A., Member FDIC. The Stash Stock-Back® Debit Mastercard® is issued by Stride Bank pursuant to license from Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Any earned stock rewards will be held in your Stash Invest account. Investment products and services provided by Stash Investments LLC and are Not FDIC Insured, Not Bank Guaranteed, and May Lose Value.
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