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Why was my Stash Stock-Back card (debit card) transaction declined?

Your Stock-Back® Card1 (debit card) transaction could be declined for several reasons, such as insufficient funds in your account to cover the transaction, or if the activity is outside of your normal spending patterns.

Please contact Customer Support at (800) 205-5164 from 8:30 a.m.-8:00 p.m. ET Monday-Friday, and from 10:00 a.m.-6:30 p.m. ET Saturday and Sunday for further assistance.

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 1 Stash Banking services provided by Stride Bank, N.A., Member FDIC. The Stash Stock-Back® Debit Mastercard® is issued by Stride Bank pursuant to license from Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Any earned stock rewards will be held in your Stash Invest account. Investment products and services provided by Stash Investments LLC and are Not FDIC Insured, Not Bank Guaranteed, and May Lose Value.

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