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Does Stash send paper or electronic statements?

By default, Stash sends electronic statements to the email address your Stash account is registered to. You can also access your statements at any time from your Stash account. 

Are you receiving paper statements and want to switch back to electronic statements? Please contact us to verify your email address by calling 800-205-5164 from 8:00 a.m.-8:00 p.m. ET Monday-Friday, and from 10:00 a.m.-6:30 p.m. ET Saturday and Sunday. 

How do I get paper statements? 

We can supply monthly paper statements upon request. The fees for paper statements are as follows:

  • $5 for the monthly account statement
  • $2.50 for each trade made during that month

If you’d like to receive paper statements, please contact us at 800-205-5164 from 8:00 a.m.-8:00 p.m. ET Monday-Friday, and from 10:00 a.m.-6:30 p.m. ET Saturday and Sunday, or email us at support@stash.com.

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