Why is my account locked?
There are many reasons why your Stash account may be locked. To get specific information about your situation, please give us a call at 800-205-5164 from 8:00 a.m.-8:00 p.m. ET Monday-Friday, or email us at support@stash.com so that a representative can assist you with unlocking your account.
Note: You may be required to provide some documentation to unlock your account. Login to your Stash app to see if you have a prompt to upload documents. You can upload your documents directly in the Stash app. This may be a quicker process to unlock your account.
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Q. FAQ: Personal Portfolio
How do I add funds to my Personal Portfolio? Follow these steps to make a one-time deposit: Use this link to begin a transfer. Enter the dollar amount you would like to transfer. Select your desired source of funds as the “From” account.…
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Q. FAQ: Smart Portfolio
How do I open a Smart Portfolio? Use this link and follow the prompts to open your Smart Portfolio with as little as $5. How do I make an investment in my Smart Portfolio? Any funds you transfer into your Smart Portfolio will be invested for you by our expert investment team.…
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Q. T+1 FAQs
To align with the rest of the financial services industry, we are making changes to the timing of when trades will settle that will go into effect on May 28, 2024. This will mean that trades will start settling in one day instead of two.…
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