Why is my account locked?
A Stash account may be locked if we need to verify information with you or if there’s been a problem with a transfer.
If your account is currently locked, please get in touch with our support team.
Related questions View all Security
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Q. Turning Round-Ups On and Off
You can easily manage your Stock-Back® Card round ups on the Stash app or website.1 Follow these steps to turn round-ups on/off. On the app: Login to the Stash app. Tap Bank at the bottom of the screen. …
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Q. All About Instant Transfers
What are instant transfers? Transferring money within Stash generally is effective immediately but could take up to a few minutes; however, transferring to an external bank account can take 1-3 business days. Instant transfers allow you to transfer money to an external bank from your Stash banking account instantly for a 1% fee.…
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Q. Earning Stock-Back® Rewards with Stash
Want to make your money work harder for you? The Stash Stock-Back® Debit Mastercard® allows you to invest while you spend.1 Read on to find out the details of this benefit, offered exclusively by Stash.…
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