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Q. How do I protect my Stash account?

Stash accounts require a unique user ID, password, and PIN. You also have the option of using biometric/fingerprint recognition for account access, which can help keep your account secure. We also recommend always logging out after use. We automatically log you out of the app after periods of inactivity and require you to enter your passcode to get back in.…

Q. Are loaned securities SIPC protected?

Are loaned securities SIPC protected? The securities loaned to a borrower may not be protected by Securities Investor Protection Corporation (SIPC) coverage. SIPC coverage protects customers in instances where a brokerage firm that has custody of his/her assets goes bankrupt. Where can I learn more about SIPC coverage?…
Q. Why am I receiving an authentication code from Stash and how do I stop it?

Keeping your information secure is our top priority. Two-factor authentication (2FA) will send a confirmation code as a text/SMS message, email, or phone call. This helps protect your Stash account by requiring a security code in addition to your password when you log in. …

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