Q. If I sold all shares of an investment, why did the value that I sold at change?
We don’t process sales of investments instantaneously. Since we’re focused on long-term trading rather than day trading, we process sales during 4 trading windows operated each trading day, with 2 in the morning and 2 in the afternoon. Due to this,…
Q. Why did you sell part of my investments to cover my monthly subscription fee?
The way we initially attempt to charge the fee differs. We’ll try to pull from your Portfolio cash, linked debit/credit card, or Stash banking1 balance first. If that doesn’t work, then we’ll sell a portion of your holdings in your Personal Invest Portfolio to cover the fee. …
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