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Why is the price that I sold my stocks at different than the price I see in the app after the trade has settled?

Simply put, this is because we don’t immediately sell your investment when you initiate a sale. All sales are settled during our 4 daily trade windows, of which there are 2 in the morning and 2 in the afternoon. The price you see after the sale has settled is the price at the time of transaction. It may have gone up or down slightly since you initiated the sale.

We believe in long-term investing because we want our clients to not have to sweat the intraday ups and downs of the market. That’s why we don’t offer intra-day trading or stop loss orders.

If you want to learn more about our trading windows, check out this article.

If you still have questions, please reach out to Support here.

 

DISCLOSURES

Availability of trading windows is dependent on market conditions and may be subject to limitations.

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