Why is the price that I sold my stocks at different than the price I see in the app after the trade has settled?
Simply put, this is because we don’t immediately sell your investment when you initiate a sale. All sales are settled during our 4 daily trade windows, of which there are 2 in the morning and 2 in the afternoon. The price you see after the sale has settled is the price at the time of transaction. It may have gone up or down slightly since you initiated the sale.
We believe in long-term investing because we want our clients to not have to sweat the intraday ups and downs of the market. That’s why we don’t offer intra-day trading or stop loss orders.
If you want to learn more about our trading windows, check out this article.
If you still have questions, please reach out to Support here.
Availability of trading windows is dependent on market conditions and may be subject to limitations.
Related questions View all Invest
Q. Why Am I Still Receiving Statements?
We at Stash are legally required to send our clients statements for their account(s) in any month in which there was any activity or funds in the account. If you believe you should not have received a statement, log back into your account to see if your accounts are fully closed and… If you are fully closed with no funds in any of your account(s): Since your account is now fully closed and unfunded this would be your final statement.…
Q. Trying to Link your Stash with TD Bank?
As of April 25th, 2022, at 12:01a.m. ET, TD Bank implemented a change that requires all institutions, including Stash, to re-link once every 90 days if you linked your account via the Instant Link option using Plaid. What this means for Stash customers who are linked to a TD Bank account: This will not impact any deposits you make from your account,…
Q. Why did you sell part of my investments to cover my monthly subscription fee?
The way we initially attempt to charge the fee differs. We’ll try to pull from your Portfolio cash, linked debit/credit card, or Stash Banking1 balance first. If that doesn’t work, then we’ll sell a portion of your holdings in your Personal Invest Portfolio to cover the fee.…
Didn’t find your question?
Tell us what you’re looking for, and we’ll search for resources that could help.Ask your question
Fiduciary 101: Why it’s Our Job to be Your Advocate
It’s a big word that means a lot when it comes to handling your money. It defines a relationship built on trust and duty.
Debt and Equity: What Every Smart Investor Needs to Know
You can invest in debt & in equity, but do you really know what that means? We break down the jargon.